Area Service Technician

Boston, Massachusetts

TLD
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The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment.


COMPANY BENEFITS

  • Medical, Dental, and Vision Insurance
  • Company Provided Short Term and Long Term Disability Insurance
  • Company Provided Life Insurance
  • Annual Profit Sharing Bonus
  • 401(K) and Roth Matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Company Wide Events

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Organizes work/assignments independently with a strong sense of results and customer satisfaction.
  • Troubleshoot and diagnose problems.
  • Prepare reports and follow up on trouble tickets.
  • Perform repairs and adjustments to various equipment components and operating systems, or related components.
  • Ability to disassemble and reassemble components.
  • Professional interaction with internal and external customers.
  • Performs routine housekeeping duties including cleaning of work area, tool boxes, and company vehicle(s).
  • Inspect, repair and/or overhaul components, such as electrical, pneumatic and hydraulic systems.
  • Other duties as assigned by the manager.

QUALIFICATIONS AND EXPERIENCE:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform physical requirements of the job (prolonged physical exertions, standing, lifting, pushing, pulling, squatting, bending, kneeling, climbing and working in awkward positions and tight areas).
  • Must be able to lift weights exceeding 50 pounds.
  • Good mechanical aptitude with basic knowledge of vehicle maintenance and repair.
  • Good electrical and automotive communication knowledge.
  • Minimum 2 years performing repair and maintenance on vehicles, equipment, and related components.
  • Experience with diesel powered vehicles preferred.
  • Familiarity with the use of repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair failed components.
  • Ability to work in all weather conditions.
  • Excellent written and verbal communication skills
  • Must possess basic hand tools necessary to perform assigned tasks.

OTHER SKILLS AND ABILITIES:

  • Must be at least 18 years of age
  • Minimum 3 years of service repair experience; in hydraulic, pneumatic, mechanical and electrical skills with some PLC experience and HVAC
  • Must have a valid driver's license
  • Must be able to read and speak the English language
  • No travel restrictions - Valid passport
  • Customer service skills
  • Empty criminal case to allow airport access

Compensation is based on location and experience. Prefered candidate would live close to an airport.


Job Type: Full-time


Date Posted: 31 March 2025
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