Area Manager

Grimaldi's is hiring an Area Manager (Would need to have to ability to relocate if needed).

Results:

• Operational Excellence and fiscal responsibility.
• Use coaching and manager development to build sales and achieve goals.
• Achieve market goals, accomplish sales and cost goals
• New and ongoing training goals for all management
• Keep culture and Strategic Objectives a focus
• Oversee that Guest service and dining experience is achieved.

Reporting Positions:

• GM, and all Multi Store Managers.

In role work:

• Strategic Work

1. Ensure operational excellence through regular site visits, verifying that all locations are adhering to company standards and procedures. Typically, oversight will include all assigned locations, with exceptions subject to review. Visits to each location should occur at least every 6 weeks.
2. Set quarterly goals and objectives for assigned locations in alignment with the company's strategic objectives and culture. Plans should be documented and accessible to relevant stakeholders.
3. Provide ongoing management and leadership development focusing on financial performance, operational execution, safety, compliance, and culinary standards. Document coaching and site visits, and address improvement areas promptly.
4. Achieve financial targets by preparing and managing forecasts and budgets. Communicate goals regularly and provide feedback on progress.
5. Foster a positive company culture and provide leadership coaching to address cultural issues.
6. Communicate, train, and facilitate the implementation of company initiatives, promotions, and follow-up on execution.
7. Assist in planning new location openings, providing support, and coordinating necessary details.

• Tactical Work

1. Post monthly schedules, including travel plans, in the designated shared site at least two weeks in advance. Update schedules as needed and notify relevant parties of changes.
2. Work onsite at least 5 days a week, including two weekends per month. Exceptions require prior approval.
3. Conduct weekly team meetings with management staff, and communicate the schedule of these meetings.
4. Ensure compliance with health inspections, safety certifications, and other regulatory requirements. Report inspection results promptly and follow up on necessary actions.
5. Manage staff performance through key performance indicators and goal setting. Provide daily oversight and feedback, and document significant conversations and visits.
6. Conduct performance evaluations and focus on talent and workforce planning. Coordinate with senior management to assess potential promotions and development opportunities.
7. Organize orientation and training for new management staff, aiming to minimize onboarding errors.
8. Coordinate ongoing training programs for managers, addressing any deficiencies or errors.
9. Resolve management and employee issues with HR support, and report significant issues promptly.
10. Hire, onboard, and continuously develop management teams, maintaining appropriate staffing levels.
11. Ensure full staffing at each location by coaching and developing a strong management bench.

• Position-Specific Standards

1. Ability to manage multiple locations through their respective managers.
2. 3-5 years of management experience in a multi-unit role is preferred.
3. A bachelor's degree is preferred but can be substituted with relevant experience.
4. Strong written, verbal, and interpersonal communication skills.
5. Excellent organizational skills.
6. Financial and analytical skills with a focus on driving sales and profits.
7. Ability to handle high-pressure situations with sound judgment.
8. Ability to set and achieve realistic goals.
9. Conduct and document regular one-on-one sessions with team members.
10. Effective communication of information and ideas.
11. Active listening and understanding of presented information and ideas.
12. Knowledge of recruitment, selection, and training principles.
13. Understanding of health and safety regulations and compliance.
14. Proficiency with office software, including Excel, Word, and PowerPoint.
15. Willingness to travel up to 80% of the time.
16. Collaborate effectively with support departments, ensuring clear communication and timely responses.

• Company-Wide Standards

1. Adhere to company policies, standards, and strategic objectives.
2. Report system issues to management for improvement.
3. Maintain confidentiality of proprietary information.
4. Notify management of unresolved issues or missed deadlines in advance.
5. Respond to communications within one business day.
6. Make strategic decisions to exceed guest expectations.
7. Performance reviews will focus on culture and results.
8. Provide support to other departments as needed.
9. Support the integration of company systems.
10. Maintain a guest-focused approach to decision-making.
11. Ensure compliance with all relevant laws and regulations.
12. Commit to continuous personal and professional improvement.
13. Demonstrate professionalism and a positive work ethic.
14. Maintain a safe and clean working environment.
15. Actively listen and understand team members' points of view.
16. Interact with guests in a thoughtful, timely, and fair manner.
17. Encourage voicing concerns in a safe environment.
18. Adhere to the company's dress code.
19. Hold regular bi-weekly meetings with managers.
20. Suggest improvements for departmental and positional efficiency.

• Company-Wide Spirit

- Approach work systematically and focus on details.

- Ensure consistent follow-up and accountability.

- Foster open and honest communication.

- Honor colleagues, partners, and guests.

- Maintain integrity in all actions.

- Support and act towards the company's strategic objectives.

- Recognize and celebrate successes.

- Demonstrate professionalism in all activities.

- Have fun, make a difference, be profitable, work with passion.

Our key ingredients consist of three simple things: People, Product and Service. By combining these 3 ingredients with Grimaldi's 8 Slices of Culture, we run the best pizza restaurants in the world.

Quality - People, Product, Service
Family Opportunity, Diversity, Trust
Teamwork Creativity, Passion, Success
Communication -Listening, Understanding, Resolution
Energy - Welcoming, Positive, Fun
Accountability - Responsibility, Commitment, Focus
Hospitality - Generosity, Smile, Yes
Integrity - Respect, Honesty, Values

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We are an Equal Opportunity Employer. We E-verify.