Mount Charles Group requires an Area Manager to join the team covering Northern Ireland. This is a great opportunity to join a world-leading facilities management company.
If you are a customer-focused individual and want to join a fun and family-oriented food and facilities management company which believes people are our greatest asset, then we have a role for you. Our family values speak for themselves.
Job ref: RF-2504-70 Job type: Permanent
Location: Northern Ireland (Co. Down, Armagh, Co. Derry/Londonderry) Salary: £31,000 per annum
Working Pattern:
- 40 hours per week
- Monday to Friday
- 9am - 5pm
Rewards:
- 25 days' holiday, plus 8 statutory days
- Life Assurance
- Company Pension Scheme (Salary Exchange option)
- Leadership and Development Academy
- Enhanced Parental Pay Schemes
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Unrivalled opportunities for career progression
- Company Events
The Role:
- Ensure all staff have completed induction and appropriate skills-based training, and identify any retraining needs.
- Manage staff performance and disciplinary issues in line with company procedures.
- Ensure a safe working environment.
- Handle client queries effectively and promptly to ensure client satisfaction.
- Coordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams.
- Identify areas for improvement within your business area regarding productivity and resource allocation.
- Conduct weekly meetings with Operations Managers.
- Interface with clients to complete monthly KPI reports.
The Person:
- Full driving license.
- IT skills - use of online HR, payroll, and audits.
- Proven experience in the cleaning industry at supervisory level, with multi-contract management experience, ideally including office, industrial, and education sector cleaning.
- Excellent communication skills.
- Financial acumen and experience in budget management.
- Health & Safety experience.
- Basic statutory training, including reading, writing, speaking, and listening skills for understanding safety and work instructions and communicating with customers.
- Proficient computer literacy skills.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed candidates. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE