Area Manager

Job Details

Job Location
CA Corporate - Costa Mesa, CA

Position Type
Full Time

Travel Percentage
Road Warrior

Job Shift
Day

Job Category
Restaurant - Food Service

Description

The Area Manager position contributes to Nekter Juice Bar's success by directing and educating the General Managers within their specified district on their store operations. The area manager must provide clear direction and leadership to help the store management drive sales, manage budget, and ensure profitability. You should have experience leading multiple stores, because you'll also be responsible for ensuring district-wide customer satisfaction and measuring the financial performance of all of the locations in your area. But most of all you'll be inspiring a team of great people committed to creating the Nekter Experience.

RESPONSIBILITIES

Sales/Customer Service

Accountable for sales growth within the district and assists the General Managers with developing and reaching their sales goals

Responds pro-actively to prevent and resolve customer service situations

Maintains and drives high standards and expectations of customer service by empowering teams and coaching GMs

Drives a sales-focused culture in stores by educating and coaching managers on customer engagement, upselling and LSM

Supports District Manager and Regional Manager with store operations, metric management, and coaching and development

Store Operations

Routinely visits assigned stores across district ensuring Nekter's policies and procedures are properly executed

Maintains cost and labor controls through scheduling and reviews

Monitors stores' controllable expenses to ensure budgets are being hit

Supervises stores including but not limited to providing direction to the team, corrective counseling and conducting meaningful performance evaluations

Staffs, trains and organizes the openings of new Nekter Juice Bar stores

Conducts regularly scheduled district-wide meetings to provide direction; communicate Nekter's initiatives; and review sales plans, promotions and other initiatives

Product Knowledge

Educates GMs on product benefits and services (catering, donations, LSM)

Maintains and drives adherence to Nekter brand standards, food safety standards and overall customer experience standards

Qualifications

Desired Skills and Experience

3-5 years as an Area or District Manager in food service preferred

3 or more years of restaurant management experience required

Certified Training Manager certification (internal applicants)

High School Diploma/GED required, Bachelor's Degree preferred

Experience training and developing teams

Ability to communicate effectively to all levels of management including senior leadership

Proven record of making business decisions based on profit and loss reports

Experience managing inventory, budgets and sales targets

Strong leadership skills

Basic skills in Microsoft Word, Excel, and PowerPoint

Ability to handle confidential and sensitive information

Benefits

Comprehensive Health Benefits

Paid Time Off & Sick Time

401k Plan

Bonus Plan

Great Company Culture

Growing Company with many opportunities

As required by applicable Pay Transparency Laws, Nekter Juice Bar provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

The pay range for this role is: $27-$32/hour

Nekter Juice Bar is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status or any other characteristic protected by law.