This position will be remote-based with a preference for physical presence in either the Seattle or Los Angeles metro areas, and will oversee the Kimpton Palladian and the Kimpton Palomar Los Angeles. The ideal candidate will have 3-5 years of multi property DORM experience as well as experience opening or transitioning hotels.
Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.
What you get to do:
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Install, cultivate, and maintain a cohesive, methodical, analytical revenue management and performance review culture. Ideal candidates will exhibit an entrepreneurial spirit, and model best practices that optimize the revenue potential of the superior service, product, and people of Kimpton.
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Drive overall Room Revenue performance, and maximize RevPAR penetration at all hotels.
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The position reports directly to the General Managers of the assigned hotels.
Your day-to-day:
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Lead the hotels' analytical efforts as applied to room sales.
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Support the hotels' yield efforts via analysis and reporting that ensure that all segments and distribution channels are fully leveraged for revenue opportunities based on budget, forecast, pace and market demand.
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Develop and maintain an innovative, forward-thinking team attitude, driven towards improvement.
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Ensure that training is a systematic priority such that there is redundancy for all tasks.
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Maximize the potential and ensure proactive and accurate maintenance and management of all systems: GRS and RMS; Opera PMS and Business Intelligence; Travelclick H360; etc.
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Partner with the sales team, providing analysis, training and data collection so as to drive topline revenue generation.
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Provide analytical research documents and reports in support of the annual Rate and Budget processes as well as development of the Sales and Marketing Plan.
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Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with Area Sales Management.
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Ensure that the necessary reports are maintained and systematically analyzed, including market intelligence reports including but not limited to: Hotelligence (Rate360, Agency360, Demand360); STR Monthly/Weekly Reporting; STR Trend, RPM, Bandwidth, Pulse; etc.
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For each hotel, produce and analyze all reports for Weekly Strategy/Yield Meetings.
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In each hotel's Weekly Strategy/Yield Meetings, provide insight and data-driven guidance in terms of pricing, availability, market demand, and promotional opportunities for all segments and channels.
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Ensure that each hotel's yield strategy is accurately implemented with a sense of urgency in all distribution channels via GRS and RMS for all future dates.
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For each hotel, ensure that a detailed 120-day forecast by segment is updated and reviewed weekly.
Specific experience we're seeking:
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Strong leadership skills as well as an enthusiastic team spirit.
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Incisive analytical skills, as well as excellent problem recognition and resolution skills.
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Excellent communication and organizational skills.
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Highly motivated and flexible, possessing the ability to take initiative, to succeed while under pressure, and meet deadlines.
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Experienced, insightful, and resourceful in the art of yielding a hotel; possessing a deep understanding of the analytical business review process.
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Three years previous experience as a Director of Revenue Management in a major metropolitan, urban market.
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Expansive knowledge of both transient and group demand drivers, pricing theory, competitive analysis.
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Computer literate, with strength in Microsoft Excel, Tableau, etc.; possessing the aptitude and desire to learn new technology.
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Strong customer focus.
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Overwhelming desire to succeed.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: Prior experience required. Relevant Bachelor-level degree, Masters degree or certification degree preferred.
LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
The salary range for this role is $150,000.
This job is also eligible for a 30% Annual Bonus Potential.
This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We Offer a Comprehensive Package of Benefits Including:
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Affordable medical/dental/vision plans for employee & family (Blue Shield/Cigna/Aetna/Kaiser)
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Basic Life Insurance, Supplemental Life Insurance, Child Life Insurance
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Short & Long Term Disability Insurance
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Hospital Indemnity, Critical Illness & Accident Insurance
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Pet Insurance
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Group Auto & Home Insurance
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Adoption Assistance
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Matched 401k contributions - 100% match up to 4% contributions + deferred compensation plan
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1 hour of sick & safe time for every 30 hours worked
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7 paid Holidays + 1 Floating Holiday after 90 days
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Employee rate hotel + restaurant discounts in all of Kimpton + IHG
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Work perks website discounts
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Backup childcare
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Cell phone discounts (AT&T/Verizon)
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Tuition reimbursement ($1,000/year)
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Free Online Mental Health Therapy
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Paid parental leave after six months of employment
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Free Parking
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Free Dry Cleaning for Business Wear
Best Place to Work culture recognition on Fortune Magazine, inclusive culture and supportive of women, BLM, LGBTQ+ community. Commitment to internal promotions and development.
You can apply for this role though (or through the internal career site if you are a current employee.)
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.