Specific Job Functions:- Greet and converse with guests to suggest or receive cocktail order
- Prepare and serve cocktails to customers following hotel guidelines
- Clean and organize bar to beverage department standards
- Prepare order to replenish stock at bar to pre-determined par levels
- Provide exceptional service to customers
- Follow departmental cash handling policies and procedures
- Prepare cocktails for cocktail servers
- Knowledge of wine and champagne service at table games
- Work station must be maintained and left stocked and cleaned for next shift
- Garnish drinks
- Ensure correct health and sanitation practices are followed
- Ensure the correct glassware / stemware is used according to Beverage Department standards
- Acknowledge every guest with a prompt and friendly greeting
- Answer questions related to property correctly and professionally
- Handle cash, credit cards and room charges in accordance with departmental procedures
- Assist new employees with training and answering questions
- Check ID's if the guest appears to be under 30
- Replace dirty ashtrays by capping off ashtrays with a clean ashtray
- React to the needs of management for special host requests
- Inform management of any problems or concerns
- Be ethical and professional at all times
- Communicate with Management to keep them informed of special requests from a guest
- Answer telephone using the property telephone etiquette standards
- Perform all duties as deemed necessary for the success of the department
Responsibilities/Qualifications:- Minimum one year bartending experience in a high-volume hotel / restaurant required
- Pleasing personality and ability to communicate with customers
- Communicate effectively in English both verbally and written forms
- Knowledge of ABC laws
- Professional appearance demeanor a must
Equal Opportunity Employer
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