Description
GENERAL STATEMENT OF JOB This is the first of three levels in the Information Technology - Applications series. Incumbents modify and maintain the programming code for existing assigned systems. Responsibilities may include resolving application errors by correcting or altering an application's programming; developing new reporting functions; and installing and testing upgrades and patches.
Example of Duties
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Functions:
- Tests and modifies application projects and maintenance requests, which includes testing programs; communicating with end-users and gathering information to ensure understanding of requirements; identifying program and application problems and recommending solutions; performing maintenance to systems; correcting or altering application programming; and/or performing related activities.
- Upgrades, installs, and tests new applications, upgrades, and system patches.
- Develops new reporting functions as directed.
- Prepares, maintains, updates, and reviews a variety of operational records and reports.
- Performs other related work as required.
Typical Qualifications
MINIMUM EDUCATION AND TRAINING Education and Experience
- High school diploma or GED equivalent.
- Two (2) years of programming experience.
- An equivalent combination of education and experience sufficient to perform the job's essential duties.
License and Certifications
- CJIS (Criminal Justice Information Systems) certification required within 6 months of employment.
- A valid driver's license.
Supplemental Information
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED Knowledge, Skills, and Abilities:
Knowledge of:
- Applicable applications and software systems.
- System and application modification principles.
- Applicable programming language.
- Customer service principles.
- Recordkeeping principles.
- Computers and related software applications.
Skill in:
- Reviews systems and user requirements.
- Modifying computer applications.
- Troubleshooting and repairing applications and software systems.
- Providing end-user support.
- Communicating technical information to a non-technical audience.
- Maintaining operational records.
- Using a computer and related software applications.
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
- Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
- Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping: Applying pressure to an object with the fingers and palm.
- Handling: Picking, holding, or otherwise working, primarily with the whole hand.
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
- Kneeling: Bending legs at knee to come to a rest on knee or knees.
- Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
- Mental Acuity: Making rational decisions through sound logic and deductive processes.
- Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
- Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.
- Reaching: Extending hand(s) and arm(s) in any direction.
- Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
- Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Standing: Particularly for sustained periods of time.
- Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
- Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.
- Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.