Applications Engineer

Drive product enhancements and improvements on sensor products, accessories, and their associated digital tools.
Test sensor products and digital tool features before releases and create/update supporting documentation.
Provide product and application-based technical customer support for IIOT Technologies customers via phone, email, chat, and video conferencing.
Establish and maintain extensive BOM"s.
Provide product selection and installation support and find creative solutions to customer issues.
Drive product enhancements and improvements on sensor products, accessories, and their associated digital tools.
Collaborate with other functional areas, including product management, R&D, and quality, to ensure overall alignment.
Support warranty and quality functions.
Occasional travel as required. Travel to provide on-site customer support, including product training, installation support, and troubleshooting.
Create, use, and maintain software programs to help facilitate customers" requests and make daily tasks more efficient.

Job Requirements

Completed a mechanical engineering (or mechanical engineering technologies), Electrical engineering bachelor"s degree program, Computer Science or possibly Manufacturing/IIOT engineering
Focus on customer interaction and satisfaction
Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem solving
Attention to detail with a strong sense of ownership and responsibility
Excellent written and verbal communication skills
Collaborates well with others and is a good team player
Entrepreneurial spirit with a passion for new and changing ideas

Preferred:
Fluent in Spanish
IIOT or IOT expereince
Familiarity with basic mechanical concepts and systems
Familiarity with IT infrastructure
Familiarity with Android and iOS devices
Basic programming experience with Visual Studio, Python, ASM, and Java
Willingness to learn and adapt new skills
Understanding/Experience in vibration analysis