Application Specialist

Jackson, Mississippi

YoungWilliams
Job Expired - Click here to search for similar jobs
Short Term Employment Opportunity

June - September 2025

$17.00/hour starting pay - Eligible for Bonuses based on hours worked

Full time, Monday - Friday, 8:00 am - 5:00 pm

Summary of Position

The Application Specialist provides outstanding customer service to both internal and external customers by professionally answering calls about telephonic applications for public assistance programs.

Essential Job Requirements
  • Answers telephone inquiries and responds to citizen inquiries related to the services they wish to apply for or are currently receiving
  • Accepts telephonic applications for public assistance programs
  • Screens applicants to determine if active case exists or application is pending
  • Uses multiple complex computer systems to research, validate, update, and maintain case information
  • Provides information to callers, including rights and responsibilities
  • Maintains accurate files, records, and reports to document communication, compliance, and resolution of issue
  • Regular and timely attendance
  • Other duties as assigned
Required Education

High School Diploma or equivalent

Required Experience
  • Customer service experience preferably in a call center environment
  • Data entry and typing experience. Must be able to type at least 20 WPM
Date Posted: 13 May 2025
Job Expired - Click here to search for similar jobs