Short Term Employment OpportunityJune - September 2025 $17.00/hour starting pay - Eligible for Bonuses based on hours worked Full time, Monday - Friday, 8:00 am - 5:00 pm Summary of Position The Application Specialist provides outstanding customer service to both internal and external customers by professionally answering calls about telephonic applications for public assistance programs.
Essential Job Requirements - Answers telephone inquiries and responds to citizen inquiries related to the services they wish to apply for or are currently receiving
- Accepts telephonic applications for public assistance programs
- Screens applicants to determine if active case exists or application is pending
- Uses multiple complex computer systems to research, validate, update, and maintain case information
- Provides information to callers, including rights and responsibilities
- Maintains accurate files, records, and reports to document communication, compliance, and resolution of issue
- Regular and timely attendance
- Other duties as assigned
Required Education High School Diploma or equivalent
Required Experience - Customer service experience preferably in a call center environment
- Data entry and typing experience. Must be able to type at least 20 WPM