Position Purpose The primary purpose of the position is to grow sales by providing knowledgeable technical solutions. The position works closely with other members of the team, other departments within Evapco, and manufacturers' representatives. The role requires strong communication skills, fanatical customer service, presentation skills and the ability to manage a diverse workload.
Key Responsibilities - Provide timely and accurate technical responses to representative sales team
- Conduct technical PowerPoint presentations to customers
- Be a part of the training classes for our new and existing representatives
- Maintain expert level of product and application knowledge
- Validate equipment orders and submittal information for technical accuracy
- Articulate technology innovations and product offerings to internal and external customers including representatives
- Assist in the creation of marketing brochures, engineering bulletins and technical papers
- Establish and cultivate relationships with customers and representatives
- Serve as product expert being able to solve routine product/systems issues
- Evaluate needs of the customer and provide technical solutions that best fit the Company's product portfolio
- Work with software development team to test selection software programs for QA purposes
- Contact and meet with customers to discuss all aspects of our product offerings
- Meet or exceed company margin goals
- Travel to representative offices 5 to 10% of time
- Develop competitive analyses for our product offerings
Knowledge and Skills - Strong technical aptitude
- Bachelor's degree preferred, preferably in Engineering or another technical field
- 2+ years of experience preferred
- Ability to read technical drawings, schedules and specifications
- Strong communication skills, problem-solving and follow up
- High level of personal accountability
- Punctuality
- Willingness to learn
- Strong negotiation skills
- Proficient in Microsoft Office Suite
Evapco's Summary of Pay & Benefits - Salary range consists of base pay and most recent profit sharing bonus amounts
- Medical, Vision, & Dental Insurance
- Employee Stock Ownership Program - we are an employee-owned company
- Profit Sharing Bonus - which is paid twice per year
- Pretax Savings & Investment Plan
- Paid Holidays
- Paid Vacation
- Paid Maternity and Paternity Leave
- Bereavement Pay
- Company Paid Basic Life Insurance equivalent to base salary, with option for Supplemental Life election
- Sick Leave
- Long Term Disability