About the job Application Engineer
The Application Engineer will join our CNC Manufacturing Client in Lake County, IL, responsible for ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines. The role involves conducting field service at customer facilities, particularly working with Straustak machines and understanding Numroto software. You will provide comprehensive support to customers both onsite and remotely, addressing inquiries and troubleshooting issues effectively, with expected travel of up to 50% within the USA, Canada, and Mexico.
Company Culture and Environment This organization prides itself on being trusted and hard-working, fostering a collaborative and friendly work environment conducive to growth and teamwork.
Career Growth and Development Opportunities Working for a company that is looking to continue growing presents opportunities for professional development and career advancement within the CNC manufacturing sector.
Detailed Benefits and Perks Upon hire, the company offers a generous benefits package including 4% 401K match, health, dental, and vision insurance, life insurance options, and major holidays off, along with additional vacation days accrued annually.
Compensation and Benefits - Competitive salary based on experience
- 4% 401K match
- 80 hours of PTO, with the accrual of an additional week each year
- Health, Dental, Vision Insurance
- Long-term and Short-term Life Insurance
- All Major Holidays off
Why you should apply for this position today This position offers a unique opportunity to work in a dynamic field within a reputable company while providing essential support to customers. Joining this team means being part of a dedicated workforce focused on excellence in CNC manufacturing.
Skills - Technical field service experience with CNC grinding machinery
- Proficiency in troubleshooting machine problems
- Experience with the installation of CNC grinding machines
- Strong mechanical aptitude
- Ability to interpret electrical, mechanical, and technical drawings
- Basic knowledge of electrical and fluid power circuits preferred
- Excellent customer service skills
Responsibilities - Conduct field service at customer facilities for CNC tool & cutter grinding machines
- Work specifically on Straustak machines
- Provide customer support via phone and email, addressing inquiries and troubleshooting issues
- Travel up to 50% within the USA, Canada, and Mexico to support customer needs
Qualifications - Experience with CNC grinding machinery, including mechanical, electrical, hydraulic, and pneumatic repairs
- Hands-on individual with a strong mechanical aptitude
- Proficiency in troubleshooting, maintenance, and part identification
Education Requirements - High school diploma or equivalent; relevant certifications preferred
Education Requirements Credential Category - Technical certifications in CNC machinery or related fields are a plus
Experience Requirements - Relevant technical field service experience with CNC grinding machinery
- Experience traveling to customer sites and providing great customer service
Why work in Mundelein, IL Mundelein offers a blend of suburban charm and accessibility to urban amenities, providing a comfortable living environment with a strong community feel. The area is rich in recreational activities, parks, and dining options, enhancing both personal and professional life.
Employment Type: Full-Time
Education Level: High school diploma or equivalent
Required Knowledge, Skills, and Abilities: (Hiring Companies ATS Questions):
1. Do you have Straustak machine experience (could be an operator)
2. Do you have Numroto software experience. Working/troubleshooting grinding machines
3. Do you have technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs.
4. Do you have proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification.
5. Do you have experience with the installation of CNC grinding machines at customer facilities.
6. Are you "Hands-on" individual with a strong mechanical aptitude.
7. Do you have the ability to interpret and comprehend electrical, mechanical, and other technical drawings.
8. Do you have basic knowledge of electrical and fluid power circuits is preferred.
9. Do you have experience traveling to customer sites and great customer service skills
- Nice to Have:
10. Must be a US Citizen or Green Card holder.