Application Engineer

Application Engineer

Company Name: Accutrol LLC

Location: Danbury, CT
Job Type: Full Time / Sales

Come Join Our Team.

We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes ten (10) paid holidays annually, vacation, sick time, 401K with employer match, and flexible work scheduling, together with a great positive culture. Full-time employees have access to medical, dental, vision, and other insurance offerings that include employer-paid life insurance.

Who We Are:

Accutrol, a TASi Measurement company, specializes in the design, manufacturing, and distribution of innovative airflow technologies for critical environment airflow control and measurement. Our award-winning products are renowned for their features and benefits, making us the preferred choice for many of the world's most prestigious and demanding clients.

We are committed to innovation, reliability, and accuracy, serving industries such as healthcare, education, research, and more. Our dedicated team is united by a common goal to become the most successful and respected manufacturer and partner in the global HVAC market. We aim to be recognized for outstanding product quality, market-leading innovation, and the highest levels of customer satisfaction, all while driving energy savings and sustainability.

Job Summary:

We are seeking a highly motivated and skilled application engineer to join our team at Accutrol LLC. The ideal candidate will be responsible for bridging the engineering team, sales, and customers by providing technical support, solutions, and product customization tailored to client needs. This role involves a mix of technical expertise, problem-solving, and customer service.

This position requires some travel.

Essential Functions and Responsibilities:

• Collaborate with sales and product teams to understand customer requirements and propose suitable solutions.
• Provide technical support during pre-sales, installation, and post-sales stages.
• Customize product configurations to meet unique customer needs or project specifications.
• Develop and deliver technical presentations and demonstrations.
• Interpret and translate customer technical needs into product solutions.
• Create technical documentation including proposals, datasheets, and user guides.
• Liaise with engineering and R&D to communicate customer feedback and assist in product development.
• Assist in training internal teams and customers on product functionality and application.
• Troubleshoot product issues and provide on-site or remote technical support when needed.

Knowledge and Skills Requirement:

• Collaborate with sales and product teams to understand customer requirements and propose suitable solutions.
• Provide technical support during pre-sales, installation, and post-sales stages.
• Customize product configurations to meet unique customer needs or project specifications.
• Develop and deliver technical presentations and demonstrations.
• Interpret and translate customer technical needs into product solutions.
• Create technical documentation including proposals, datasheets, and user guides.
• Liaise with engineering and R&D to communicate customer feedback and assist in product development.
• Assist in training internal teams and customers in product functionality and application.
• Troubleshoot product issues and provide on-site or remote technical support when needed.

Education and Experience Requirements:

• Bachelor's degree in Engineering (Mechanical, Electrical, Software, or related field).
• 2-5 years of experience in a similar technical or customer-facing role.
• Strong understanding of the company's products and industry applications.
• Proficient in CAD software, CRM systems, and technical documentation tools.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work cross-functionally and manage multiple projects simultaneously.
• Willingness to travel to customer sites or for trade shows (as required).

Traits:

Ability to uphold the mission and vision of TASI Measurement. Must be accountable and adaptable to changing priorities. Trustworthy, loyal, helpful, friendly, courteous, kind, cheerful, thrifty, and respectful.

Commitment to People and Planet:

TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.

As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.