Applications Engineer - Mechanical Systems & Customer Solutions
Location: Greater Cincinnati area (suburbs)
Employment Type: Full-Time
Industry: Industrial Equipment / Manufacturing
Visa Sponsorship: Not Available
About the Role: Our client is seeking a dynamic Applications Engineer to bridge the gap between customer needs and engineering solutions. This role is pivotal in crafting tailored proposals, modifying designs, and ensuring seamless integration of products into client operations.
️ Key Responsibilities
- Customized Solutions: Develop and present proposals based on customer specifications, ensuring optimal performance and compatibility.
- Design Adaptation: Utilize CAD software to modify existing designs, aligning with both customer requirements and manufacturing capabilities.
- Technical Support: Address incoming inquiries via phone, email, and chat, providing timely and accurate technical assistance.
- Client Engagement: Collaborate with clients through various communication channels to understand needs and offer effective solutions.
- Sales Collaboration: Work closely with the sales team to follow up on quotations and drive opportunities to closure.
- Cross-Functional Coordination: Liaise with R&D and marketing teams to relay customer feedback, contribute to case studies, and assist in content creation.
- Project Participation: Engage in project discussions with both internal teams and customers to ensure alignment and successful execution.
Qualifications
- Educational Background: Bachelor's degree in Mechanical Engineering, Engineering Technology, or a related field.
- Experience: 3-5 years in engineering, technical sales, or application engineering preferred; however, candidates with less experience are encouraged to apply.
- Technical Proficiency: Skilled in 3D mechanical design; familiarity with Autodesk Inventor or SolidWorks is advantageous.
- Mechanical Aptitude: Strong understanding of mechanical systems; experience with blowers or air compressors is a plus.
- Communication Skills: Excellent verbal and written communication abilities, capable of interacting with various organizational levels.
- Hands-On Experience: Comfortable working with industrial equipment and adhering to safety protocols.
- Software Skills: Proficient in Microsoft Office Suite and CRM systems like Salesforce.
- Travel: Willingness to travel approximately 10% of the time for customer site visits.