Akkodis is seeking an
Application Developer for a
Contract job with a client in
Raleigh, NC(Hybrid) . The ideal Help Desk Support candidate has strong troubleshooting skills, excellent communication, and a customer-focused approach with experience in IT systems and help desk software.
Rate Range: $17/hour to $19/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Application Developer job responsibilities include: - The help desk team member interacts with users to resolve problems, questions or requests through phone or email.
- The help desk agent may also interact with customers to resolve billing-related inquiries as part of an Information Technology application outsourcing service delivery team.
- The agent builds and demonstrates a working knowledge of the supported application system, its associated financial system interfaces, and the customer registration system.
- This agent responds to user requests and issues and resolves them courteously, quickly and correctly.
- This team member also interacts with other members of the help desk team and escalates issues, as needed.
Desired Qualifications: - Bachelor's degree in computer science or related field
- Knowledge of help desk software (e.g., ServiceNow, Zendesk)
- Understanding of basic networking concepts (TCP/IP, VPN)Client.
- Excellent communication skills for explaining technical issues to non-technical users
- MS Office.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at
Vaibhav.Singh Pay Details: $17.00 to $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance