Application Administrator

Location open to South Dakota and Montana service locations: Billings, Bozeman, Butte, Great Falls, Helena or Missoula QUALIFICATIONS: Bachelor's Degree from four-year accredited college with some related experience preferred or an equivalent combination of education and experience may be considered Understanding of concepts and techniques related to application administration, application support, automation and integration Understanding of network, security architecture and virtual architecture, including virtual delivery of applications Ability to work in a team environment and adapt to changing responsibilities and priorities Experience with: Application implementations and upgrades, Application administration and automation, PowerShell, SSL/TLS bindings certificate management, IIS / .NET administration, Windows administration, Application monitoring, Microsoft 365 Power Platform and Dynamics365 Strong sense of responsibility and ownership, driving a project from inception to completion Affinity for solving problems and diving deep into the details Strong written/oral communication and documentation skills Knowledge of DevOps fundamentals Ability to do some travel (up to 15% of time) and extended hours may be required Ability to pass a drug test and a background check Enterprise Service Bus middleware administration, Linux system administration and Robotic Process Automation experience a plus DUTIES INCLUDE: Partner with stakeholders to identify problems and develop requirements for solutions Design, install, configure, administer, enhance and support COTS applications Administer and maintain the Microsoft Dynamics 365 platform, including user management, security roles and access controls Manage and configure Power Platform tools, such as Power Apps, Power Automate and Power BI, to meet business requirements Ensure the stability, performance and availability of Dynamics 365 applications and related integrations Monitor system usage, performance metrics and logs to identify and address potential issues proactively Support upgrades, updates and patches to Dynamics 365 and Power Platform environments Customize Dynamics 365 modules to align with organizational needs, including creating fields, entities and views Provide first-line technical support to end-users, troubleshooting and resolving issues promptly Document system configurations, processes and changes for future reference and auditing purposes Monitor system updates and new features released by Microsoft to identify opportunities for enhancement Demonstrate strong analytical skills to evaluate/troubleshoot complex issues Effectively and efficiently organize, plan, execute and coordinate multiple work assignments to meet project milestones or established completion dates Adhere to company safety standards and the Code of Business Conduct & Ethics Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives Demonstrate adherence to company safety and security standards Full-time position. $54,000 - $115,000 annually, depending on experience. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Programs; Life Insurance; paid time off starting on your first day, plus 11 paid holidays. Open until filled.