Nfinity is seeking an Apparel Production Assistant to support our Custom Wear and E-commerce teams in delivering best-in-class uniforms, apparel, and merchandise to cheerleading programs across the country. This role is a perfect fit for someone who thrives in a fast-paced, detail-driven environment and wants to be a critical part of the customer experience from concept to delivery.
Key Responsibilities:
1. Order Management & Fulfillment
- Track and organize all incoming apparel orders across custom wear, retail, and event-specific lines
- Verify order accuracy and update internal systems
2. Sample & Sizing Kit Logistics
- Ship, receive, and organize sample sets and sizing kits
- Maintain sample inventory and ensure timely returns from customers
- Support reps with clear instructions and documentation
3. Production Support
- Update timelines in real-time for internal and external teams
4. Customer Communication & Support
- Prepare and send updates for order status, timelines, and delays
5. Event Prep & Execution
- Assist with product logistics for major events (Nationals, Combines, Showcases)
- Pack apparel kits and on-site gear
- Support field reps with last-minute product needs or changes
Qualifications:
- Strong organizational and project management skills
- Experience in apparel, retail, or event operations preferred
- Familiarity with tools like Shopify, Airtable, Slack, and Excel
- Comfortable managing multiple moving parts under pressure
- Clear, professional written and verbal communication
Ideal Candidate:
- Highly reliable, with a strong sense of ownership
- Obsessive attention to detail
- Energetic, solution-oriented, and flexible
- Able to stay calm under tight timelines
- Loves being part of a team but doesn't need hand-holding
Compensation:
Based on experience + performance bonuses + gear perks + access to major national cheerleading events