Location: Portland, OR
Salary: $105,000 ($80,000 annually + Up to $25,000 in bonuses)
About Us: At Dave's Hot Chicken, we're not just serving up mouthwatering chicken; we're building a community of passionate people who love flavor, fun, and a fast-paced environment. We're expanding quickly and looking for a dynamic, experienced, and driven General Manager to lead our team and take our restaurant to the next level.
Position Overview: The General Manager is responsible for overseeing the day-to-day operations of our restaurant, ensuring a high standard of food quality, customer service, and team performance. As the GM, you will play a key role in fostering a positive, collaborative work culture, driving sales, and ensuring operational excellence. This is a leadership position that requires strong business acumen, excellent communication skills, and the ability to thrive in a fast-paced environment.
Responsibilities: - Lead, motivate, and develop a team of managers and staff to achieve operational goals and exceed customer expectations.
- Oversee daily operations, including inventory, staffing, customer service, and food safety.
- Drive sales through effective marketing, promotions, and community engagement.
- Manage the P&L, ensuring profitability while maintaining operational efficiency.
- Develop and execute strategies to improve customer satisfaction and retention.
- Ensure compliance with health, safety, and company standards at all times.
- Handle employee performance, training, and development, fostering a positive and high-performance work environment.
- Resolve customer complaints and issues promptly and professionally.
- Monitor and maintain restaurant budget, controlling labor and food costs.
Qualifications: - 2+ years of experience in restaurant management, preferably in a fast-casual or QSR (Quick Service Restaurant) environment.
- Must be at least 18 years of age.
- Proven track record of managing teams and driving operational success.
- Strong leadership, organizational, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of food safety standards and operational procedures.
- Strong financial acumen, with the ability to manage budgets, labor, and food costs.
- Passion for food, hospitality, and creating an outstanding customer experience.
- Spanish bilingual a plus
- Basic computer knowledge.
Benefits: - Competitive salary of $105,000 ($80,000 annually, plus performance-based bonuses (Up to $25,000
- Paid time off and holiday pay.
- Comprehensive health benefits, including medical, dental, and vision.
- Employee discounts on delicious Dave's Hot Chicken.
If you're ready to join a fast-growing, exciting brand and lead a passionate team to success, apply today to be a part of the Dave's Hot Chicken family.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.