JOB SUMMARY This position supports our Customer Experience Department. Provides moderately complex database analytics and reporting services to clinicians and customers. Gathers data from multiple sources, examines data, and creates metrics to drive clinical and operational performance improvement. Performs requirements definition, development, testing, research, and ad hoc reporting as requested. Must have Epic's Clarity, Cogito, Caboodle, and Workbench tools experience.
ESSENTIAL FUNCTIONS OF THE ROLE - Gather and document data requirements from customers. Examine and translate requirements into technical specifications, processes, and workflows.
- Assess, produce, and/or develop moderately complex relevant, standard, or custom information (reports, dashboards, interactive reporting, charts, graphs, and tables) from various data sources by querying data and generating the associated output. Distribute and disseminate reports to applicable agencies, researchers, management, and other customers.
- Examines and validates output and metrics to ensure data quality, reliability, and integrity.
- Document project/work assignments to include all needed technical documentation such as source-to-target mappings, data sources, definitions, methodologies, contact information, output requirements, or other information to ensure continuity of process.
- Interprets data and associated deliverables (reports, dashboards, interactive reporting, charts, graphs, and tables) in plain business language for executive and clinical staff. Effectively summarizes information and creates inherent/digestible information by selecting visualizations that are fit for purpose.
- Develops statistical, economic, and financial research from data to evaluate performance and drive relevant business and clinical initiatives. Examines data for trends, observations, and improvements and makes recommendations.
- Experience with Epic Clarity, Caboodle, and Workbench tools.
KEY SUCCESS FACTORS - Bachelor's degree in Statistics, Operations Research, Physics, Computer Science, Economics, Business, Clinical or other similar degree or equivalent experience required.
- Master's degree preferred.
- Proficient in the use of personal computers and related software applications.
- Excellent analytic skills, data manipulation, and troubleshooting.
- Excellent development skills in the use of enterprise statistical and BI tools, such as Cognos, Tableau, QlickView, Excel PowerPivot, or SSRS.
- Advanced Power BI experience.
- Excellent development skills in the use of programming languages such as SAS, SQL, R, or STATA.
- Experience working in Snowflake.
- Excellent verbal and written communication skills.
- Ability to design, develop, and implement systems necessary to collect, maintain, and examine data.
- Ability to gather and examine data and statistical data and develop reports.
- Ability to work exclusively and as part of cross-functional teams.
- Ability to develop data analytics and BI applications in a clear and understandable manner, meeting user requirements.
BENEFITS Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 3 Years of Experience
Epic's Clarity, Cogito, Caboodle, and Workbench tools.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.