Position Purpose:
Assist management in achieving the stated branch goals in line with the company policy and established procedures. Co-ordinate the activities and ensure expeditious delivery of Export Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards.
Responsible for main tasks:
Coordinating Operations with Airfreight Exports
- Ensure support documentation is available and correct.
- Book freight with Airlines and consolidators and obtain freight rates.
- Arrange to pick up on behalf of the client/agent as required.
- Registration of shipments.
- Accurate completion of airway bills.
- Operate customs exit systems ensuring relevant input data is recorded for obtaining E.C.N clearance.
- Reporting to customs when required.
- Ensure timely delivery to carrier's consolidators and packing depots. Cost invoicing and collection of correct charges.
- Ensure compliance with all regulations prescribed by USA customs/IATA/TSA.
Financial and Accounting Responsibilities
- Resolve Export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile.
- Process Air freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment. Provide any supporting documentation for overdue payments.
- Ensure the department (cost center) achieves its financial and quality objectives.
Client and Supplier Management
- Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Required skills and qualification/ education/ studies
- High school graduate; some college preferred
- Knowledge of related computer applications
- Familiar with basic freight forwarding procedures
- Up to two years of previous related experience
- Exceptional customer services skills
- EDI experience
- Attention to detail
- Excellent Time management and problem-solving ability
- Able to meet deadlines
- Shows professionalism while remaining calm under pressure
- Customer focused
- Excellent Communication skills
- Team orientated
Benefits:
At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally:
- Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority.
- 401(k) Plan with Company Match - We're invested in your future and help you save for retirement.
- Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered.
- Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board.
Salary $54,000-$65,000