Technical Support Specialist

Edison, New Jersey

Adecco
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Are you passionate about automotive air conditioning technology? Join a cutting-edge company leading the way in diagnostic solutions for the automotive industry. We're hiring an Air Conditioning Specialist for Customer Technical Support. In this role you will support the setup, troubleshooting, and maintenance of advanced air conditioning units for our dealer and customer network.



Key Responsibilities:

  • Provide technical support to customers during the startup and operation of automotive A/C recharge stations (remote and onsite).
  • Diagnose and troubleshoot electrical and mechanical issues related to A/C units.
  • Perform repairs and service on air conditioning diagnostic equipment at various complexity levels.
  • Document technical support cases, repairs, and solutions using company software tools.
  • Deliver customer training on equipment setup, configuration, and best practices.
  • Manage spare parts inventory for A/C service units.
  • Communicate effectively with the engineering and development teams to resolve technical challenges.
  • Prepare detailed service reports and maintain accurate customer records.
  • Maintain confidentiality and professionalism while following internal protocols.


Qualifications:

  • Hands-on experience with automotive air conditioning systems, servicing, and diagnostics.
  • Strong knowledge of A/C refrigerants and service processes.
  • Working understanding of electrical and mechanical systems.
  • Proficiency in reading wiring diagrams and technical manuals.
  • ASE Certification and/or HVAC Certification preferred.
  • Solid computer skills (Windows OS, Microsoft Office Suite).
  • Excellent problem-solving and troubleshooting abilities.
  • Strong organizational and communication skills.
  • Ability to manage multiple tasks, work independently, and collaborate within a team environment.
  • High attention to detail and willingness to learn and take initiative.
  • THIS POSITION REQUIRES TRAVEL
  • THIS POSITION REQUIRES VALID DRIVER'S LICENSE


What We Offer:

  • Compensation: $50,000-$62,000 (commensurate with experience)
  • Medical insurance coverage
  • Matching 401(k) plan
  • Paid travel expenses
  • Opportunities for professional growth and advancement

Equal Opportunity Employer/Veterans/Disabled

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o read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps: T

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e Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: T

he California Fair Chance Act Lo

s Angeles City Fair Chance Ordinance Lo

s Angeles County Fair Chance Ordinance for Employers Sa

n Francisco Fair Chance Ordinance

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Adecco Group is a Fortune Global 500 company and the global leader in Human Resource Solutions. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. For great opportunities near you, go to today.

Date Posted: 08 April 2025
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