Job Title Aftersales Solutions Advanced Analyst
Job Category Information Technology
Job Description What starts with YOU, moves the world. Hyster-Yale Materials Handling, Inc., a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptionally talented
Aftersales Solutions Advanced Analyst b ased out of either of the following locations:
Danville IL, Greenville NC, or
Charlotte NC . location.
What You Will Do: - Write complex queries and develop dashboards and automations using programming languages such as Python, SQL, and DAX, as well as low-code/no-code packages.
- Collaborate with IT to create sustainable dataflows through data engineering, including working with Azure Data Lake to create dataflows and integrations.
- Develop data cleansing workflows and verify the integrity of data used for analysis.
- Enhance operational efficiencies, business automation, and assistive tools.
- Manage KPIs, time series predictive models, dealer KPIs, and self-service external reporting.
- Integrate third-party data sources when necessary.
- Select features, build, and optimize classifiers using various machine learning techniques.
- Create customer-facing sales collateral and business partner reporting suites.
- Collaborate with internal and external aftersales stakeholders to identify opportunities.
Who You Are: - Analytical Thinker : You possess strong problem-solving skills and can approach complex challenges with a logical mindset.
- Experienced Data Professional : You have a proven track record of working with large and complex datasets, ensuring data integrity and accuracy.
- Innovative and Proactive : You consistently seek out new opportunities and provide actionable insights that drive business improvements.
- Effective Communicator : You excel at conveying complex data concepts to business stakeholders in a clear and understandable manner.
- Highly Organized : You are adept at managing multiple projects simultaneously, ensuring timely and efficient completion.
What You Will Need: Education: - Bachelor's degree in Information Systems, Statistics, Data Science, Data Engineering, or a related field.
- Master's Degree preferred.
Experience: - 5-7 years of relevant experience in Data Analytics, Data Modeling
- Experience in aftersales and supply chain work required, with a strong understanding of related business processes and challenges.
- Database development/maintenance and query creation in SQL required.
- Experience with Informatica or other enterprise data management/ETL platforms preferred.
- Experience with Azure cloud platform required, including Azure Data Lake and Azure SQL Database, with a focus on developing dataflows and integrations using Azure Data Lake.
- Experience with Python (NumPy, Pandas, Matplotlib, Seaborn) and DAX required
- Experience with and understanding of Time Series Analysis and Machine Vision Models preferred.
- Proven track record of managing multiple projects simultaneously and delivering results on time.
Skills, Experience & Abilities: - Excel Mastery: Advanced proficiency in Excel for data analysis and visualization.
- Statistical Analysis: Experience with statistical analysis software (e.g., Minitab, SAS) preferred.
- Predictive Analytics: Ability to construct and interpret linear regression models for predictive analytics.
- Communication Skills: Strong written and verbal communication skills to convey complex data concepts.
- Problem-Solving Abilities: Excellent problem-solving, analytical, and mathematical abilities.
- Listening Skills: A good listener who can understand and address stakeholder needs effectively.
- Professional Learning Attitude: A proactive learner with a professional attitude towards continuous improvement.
- Technical Acumen: Strong technical skills and understanding of data science principles.
- Language Skills: Fluent in English; Spanish speaking is optional but preferred.
Who we are: Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer: Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
Job Type Permanent
Time Type Full time
Work Hours 40
Travel Required 1-10%
Primary Location HY US Danville, IL
Address 1010 East Fairchild Street
Zip Code 61832
Field-Based No
Relocation Assistance Available No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled