Aftermarket Business Analyst

Arizona City, Arizona

MD Helicopters
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SUMMARY

As an Aftermarket Business Analyst, you will apply data mining, statistical, and advanced modeling techniques to many data types daily. You will be responsible for looking creatively at complicated business problems and developing innovative solutions, which are then presented to senior management through business KPIs. This position requires a high level of interaction with Management, Customer Service Representatives, Sales & Marketing, Operations, Finance, and Procurement.

This position requires articulating the current situation and analyzing processes, exceptions, business trends, market feedback, and historical data to make tactical adjustments and continuous improvement recommendations. Work is complex, involving considerable initiative, analytical work, and a high level of independent judgment.

DUTIES AND RESPONSIBILITIES
  • Contribute to the implementation of aftermarket planning strategies.
  • Lead monthly cross-functional demand reviews with Sales, Marketing, and Finance.
  • Work with large sets of data to measure KPIs across various platforms.
  • Maintain an 18-month rolling forecast for spare parts, kitting, repairs, and overhauls to ensure timely and accurate monthly forecast loads into the MRP environment.
  • Monitor actual shipments vs. forecast and communicate significant variances and associated risks to key stakeholders.
  • Analyze demand by customer and product to identify demand trends to improve the forecast and share information with Sales, Marketing, Field Support, Customer Support, Quality, and Engineering.
  • Develop, recommend, and manage the global inventory stocking and customer service levels plan-for-every-part .
  • Prepare forecast data, develop statistical forecast models, and evaluate forecast results.
  • Prepare Executive S&OP platform reviews, synthesizing key forecast details and trends.
  • Perform pricing-related activities per business requirements.
  • Must apply urgency to their endeavors to exceed leadership expectations, develop strategies and priorities for critical issues.
  • Recognize and identify areas where existing policies and procedures require change, or new ones need to be developed, especially regarding future business expansion.
  • Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES

None

SKILLS AND ABILITIES
  • The ability to understand and follow instructions and concentrate is required.
  • Meticulous attention to detail is required.
  • Ability to multitask.
  • Self-starter with a high degree of personal satisfaction in task follow-through/completion is a necessity.
  • Strong skills with Excel, MS Access, and other analytical programs.
  • Excellent written and verbal, communication and interpersonal skills.
  • Access to Export Control Information required.
  • Regular attendance at the worksite is required.
EDUCATION and/or EXPERIENCE
  • Bachelor's Degree from a four-year college/university and 4+ years of work-related experience, preferably in demand planning and/or inventory management, training, or an equivalent combination of education and experience.
  • Preferences will be given to those with 1) Visual Basic for Application experience; 2) Supply Chain, Business, or Procurement Degrees; and 3) Specific military or commercial Aerospace or OEM airframer aftermarket planning experience.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an at will relationship.

CERTIFICATES, LICENSES, REGISTRATIONS

None

WORK ENVIRONMENT/PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work performed in an office and factory settings.
  • Exposure to shop environment such as noise, dust, odors and fumes.
  • Occasionally required to lift up to 20 lbs.
  • Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, LLC is an equal opportunity employer that includes veterans and individuals with disabilities.

Date Posted: 06 May 2025
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