Job Type
Full-time, Part-time
Description
Customer Service Representative (After-Hours) - Lehi, UT Are you looking to build your career with a fast-growing, dynamic company? Ardent is hiring an
After-Hours Customer Service Representative in our
Lehi, UT office. In this role, you'll serve as a problem solver and key support resource, managing overnight and weekend operations while working closely with our team to ensure seamless service for our customers and carriers.
What We Offer: - Pay range: $18-$22 per hour
- Comprehensive health, dental, and vision insurance
- 401(k)
- Paid time off and holidays
- Ongoing training and mentoring
- Leadership development and career advancement opportunities
Schedule Options: - Monday-Friday 16:00 - 0:00
- Wednesday-Friday 16:00 - 0:00 & Saturday-Sunday 8:00 - 16:00
- Friday 22:00 - 6:00 & Saturday 18:00 - 6:00 & Sunday 18:00 - 0:00
What You'll Do: - Track and trace shipments during after-hours and overnight shifts
- Document and escalate overnight issues with clear communication
- Collaborate with sales to onboard new carriers
- Review industry compliance platforms to ensure carrier standards
- Verify insurance documentation and coverage requirements
Why Ardent? At Ardent, we're redefining what a transportation and logistics company can be. Our culture is built on
unity, honesty, and effort; our people are our greatest asset. As one of the fastest-growing logistics firms in the industry, we're proud of our innovation, impact, and commitment to giving back locally and globally.
Be a part of a team that does well by doing good.
Ardent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.
Job Types: Full-time or Part-time
Work Location: On-site in Lehi, UT, for training, and work from home after training.
Salary Description
$18-$22 per hour