Advanced Technical Support Engineer INTL India

Garden City, Idaho

Insight Global
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Job Description

We are looking for a cloud network administrator/advanced technical support engineer to support a client of ours. As an advanced technical support engineer, you will be responsible for providing technical support to clients remotely. Your primary job will be to engage with customers, use your technical expertise to provide solutions to complex support issues, and take ownership of the case until the customer is satisfied with the provided solution.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Skills and Requirements

Qualifications :

5+ years of cloud networking experience

SQL database experience

Cloud knowledge (Azure, AWS, GCP)

Programming/scripting familiarity

Printing firmware, fleet management software.

Active Directory knowledge

Nice to have:

MacOS knowledge

Linux knowledge

General knowledge of proximity readers and proximity cards formats - used for device authentication

Services understanding

Process and Performance Monitoring

Basic printer hardware knowledge null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .

Date Posted: 12 May 2025
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