Join a team recognized for leadership, innovation and diversity
As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical assistance and expertise to our customers in the Industrial Automation (IA) business unit. You will be accountable for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and dedication to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work remotely out of El Paso. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical assistance and service. At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
Troubleshoot and resolve complex technical issues for our customers
Provide advanced technical assistance and expertise for our IA solutions
Work with cross-functional teams to ensure successful implementation of our solutions
Conduct training sessions for customers and field service engineers
Stay updated with industry trends and advancements, and provide recommendations for improvement
Willingness and ability to travel 60% of the time
YOU MUST HAVE
Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
Strong technical knowledge and expertise in Industrial Automation technologies
Strong technical knowledge and expertise in Honeywell Experion
Strong technical knowledge and expertise VMWare/virtualization
Strong technical knowledge and expertise in networking
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
WE VALUE
Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
Strong guidance and mentoring skills
Continuous learning mindset and willingness to stay updated with industry advancements
Results-oriented approach and ability to drive projects to successful completion
Strong problem-solving and thoughtful abilities
BENEFITS OF WORKING FOR HONEYWELL
Benefits - Medical, Vision, Dental, Mental Health Paid Vacation 401k Plan/Retirement Benefits (as per regional policy) Career Growth Professional Development
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies, which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
Additional Information
- JOB ID: HRD260831
- Category: Customer Experience
- Location: 12220 Rojas Dr, Suite 300,El Paso,Texas,79936,United States
- Nonexempt
Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.