Adobe Customer Journey Analytics Developer

Role: Adobe Customer Journey Analytics Developer
Work location: Orlando, FL US
Rate: $80/hr on C2C

Job Description:
We are seeking a skilled Adobe Customer Journey Analytics (CJA) Developer with deep expertise in Adobe's Customer Journey Analytics platform, data stewardship, and a solid analytical background. This role will focus on managing and analyzing data, developing dashboards and reports, and integrating Adobe CJA with other Adobe Experience Cloud solutions. You will play a pivotal role in optimizing customer journey insights and ensuring data accuracy, governance, and best practices.

Responsibilities:

• Build, configure, and optimize Adobe CJA setups to support customer journey tracking across multiple touchpoints.

• Responsible for data stewardship in the Adobe Experience Platform (AEP) Data Lake, ensuring the accuracy, integrity, and quality of the data being ingested and analyzed.

• Analyze both CJA and Adobe Analytics data, with a clear understanding of metrics, dimensions, and filters to derive actionable insights.

• Develop comprehensive dashboards and reports within both nd CJA to track customer behaviors, identify patterns, and provide real-time insights to the business.

• Develop journey dashboards, summarize findings, recommend next steps, and continuously improve the customer experience based on data-driven insights.

• Help develop data connectors and integrate CJA with Adobe Real-time CDP (RTCDP) and Adobe Journey Optimizer (AJO) to streamline data flow and enhance the marketing technology stack.

• Support the tuning of CJA models and data schemas to ensure performance, scalability, and data accuracy.

• Assist in the development of governance frameworks for CJA, enforcing best practices for accessing reports, managing data, and ensuring compliance with data security standards.

• Work closely with stakeholders, including marketing, IT, and data teams, to ensure the CJA platform aligns with business objectives.

Experience

• 3+ years of experience working with Adobe Analytics and/or Adobe Customer Journey Analytics.

• 2+ years of experience in data stewardship within the AEP Data Lake, with a focus on analyzing data.

• Strong background in data architecture, analytics, or data engineering with Adobe Experience Cloud products.

• Experience developing dashboards and reports in Adobe Analytics and CJA.

• Familiarity with developing insights from analytics data and recommending actionable steps.

Technical & Soft Skills

• Proficiency in Adobe Customer Journey Analytics, Adobe Experience Platform (AEP), and Adobe Analytics.

• Experience with integrating CJA with Adobe Real-time CDP and Adobe Journey Optimizer.

• Familiarity with data visualization tools such as Tableau, Power BI, or similar.

• Strong knowledge of JavaScript, SQL, and ETL processes.

• Experience with API integrations and data flow management.

• Analytical mindset with the ability to interpret complex data and extract insights.

• Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical teams.

• Ability to manage multiple projects and deadlines effectively.