San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors - the San Diego Zoo and San Diego Zoo Safari Park - giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.
HOW YOU WILL IMPACT OUR MISSION The Admissions Clerk under direction, trains, assists with scheduling and performs a variety of duties related to admissions and/or selling of tickets. This position reports to the Lead/Admissions Manager.
WHAT YOU WILL DO - Handles all phases of selling admission tickets
- Maintains accurate records of all transactions
- Prepares memberships for processing
- Operates and balances cash register receipts
- Quote rates at the Zoo and Safari Park admissions
- Handles routine telephone calls concerning scheduled
- Administers the admissions and ticket selling functions
- Follow Admissions policies and procedures
- Performs arithmetic calculations
- Operate a cash register accurately and efficiently
- Communicate effectively
- Interact well with a diverse group of people
- Deal tactfully and courteously with the public
WHAT WE ARE LOOKING FOR The San Diego Zoo Wildlife Alliance is seeking an individual who is inspired to be part of an organization that is committed to protecting wildlife around the globe. Please apply to be our next Admissions Clerk if the following statements describes you. You are a people person who works well as part of a team in a diverse & fast-paced environment. Someone who always does their best and is receptive to coaching. Ready to provide world-famous customer service to both team members and guests.
- JOB EXPERIENCE
- Prior customer service job experience that deals directly with the public on a regular basis
- EDUCATION AND CERTIFICATIONS
- High School Diploma or GED Preferred
- SKILLS AND KNOWLEDGE
- Excellent communications skills
- Ability to enter data into an automated system
- Able to handle a variety of transactions
- Ability to work effectively with others
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER - Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
- Family Passes
- Complimentary Tickets
- Local and In-House Discounts
- Employee Assistance Program
- Wellness Program
IMPORTANT DETAILS - Location: San Diego, CA
- Position Type: Part -Time Hourly Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the Union Hourly Rate: $17.25
Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.
If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail . If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.
Be an ally for wildlife by joining our team.
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace.