Job Description: Admission Concierge- Saginaw Location: Saginaw - 915 N. River Rd., Saginaw, MI, 48609 We are seeking an Admission Concierge to join our team at Saginaw location. The Admission Concierge will be responsible for providing excellent customer service to potential residents and their families, as well as coordinating the admission process.
Responsibilities: - Provide tours of the facility to potential residents and their families
- Answer questions and provide information about the facility and services offered
- Coordinate the admission process, including completing necessary paperwork and obtaining required documentation
- Communicate with healthcare professionals and insurance companies to ensure proper coverage and payment
- Assist with marketing efforts, including attending community events and networking with healthcare professionals
- Maintain accurate and up-to-date records of admissions and inquiries
- Assist in Front office tasks. Greeting visitors, answering phones or other duties as asked.
Requirements: - High school diploma or equivalent
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize responsibilities
- Experience in healthcare or senior living industry preferred