Description At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introducing our islands to the world.
Position Summary Provide administrative support for leadership, management, and professional development training as part of Hawaiian Airlines' new Learning and Development (L&D) team.
Key Responsibilities - Under the guidance of the Manager:
- Serve as the main point of contact for scheduling, coordinating, and reporting for all L&D programs.
- Coordinate logistics, organize events, and track and report for the delivery of L&D training.
- Create and execute system testing plans for new learning management system (LMS) features and processes.
- Create and run reports, including scheduling reports and ad hoc reports.
- Maintain system data integrity.
- Review and upload courses and resources in an LMS.
- Provide regular feedback to the L&D team to streamline the workflow
- Provide service to subject-matter experts and learners who may require support to achieve their goals.
- Assist in fostering a learning culture within the team and organization to support of Hawaiian Airlines' mission, vision, and values.
- Act as a role model for positive and effective working relationships with co-workers and outside training consultants.
- Perform all work duties and activities in accordance with HA policies and guidelines.
- Perform other duties as assigned
Minimum Requirements - Minimum of 3 years' experience in administration support for a robust work environment
- Highly organized and detail-oriented with experience handling complex schedules, registrations, communications, rosters, evaluations, and event support.
- Experience with LMS, delivery platforms, or tracking and reporting systems for TD/L&D Program participation and completion.
- Deep knowledge of PC-based computer systems (e.g., MS Office Suite)
- Ability to interact successfully with multiple levels of management.
- Excellent customer service and support skills.
- Self-directed with the ability to assimilate large amounts of information quickly.
Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn. In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace. Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position. At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success. Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $46,100- $55,000. Preferred Qualifications - Bachelor's degree, preferably in learning & development, business, or education. A combination of education, training, and experience are acceptable in lieu of a degree.
- Ability to analyze the needs of the workplace, associates, work settings, and work processes to assist in designing training solutions.
- Knowledge of adult learning theories, practices, and approaches.
- Knowledge in instructional design methodology including needs analysis, design, development, implementation, and evaluation
About Hawaiian Airlines
Now in its 95th year of continuous service, Hawaiian is Hawaii's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaii and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaii. The carrier was named Hawaii's best employer by Forbes in 2024 and has topped
Travel + Leisure's World's Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years as reported by the U.S. Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at Follow Hawaiian's Twitter updates become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.
For media inquiries, please visit Hawaiian Airlines' online newsroom.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Schedule: Full-Time
Category: Corporate & Operations
Rate: $46,100- $55,000
Req ID: ADMIN002732