Administrative Team Lead - Housing Support

Ann Arbor, Michigan

Sage Solutions Group
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HOUSING SUPPORT ADMINISTRATIVE TEAM LEAD - ANN ARBOR - IN-PERSON
Job Summary
Our client is seeking a Housing Support Administrative Team Lead whose role is to provide administrative leadership to the team and who is responsible for all administrative functions in housing programs as assigned. This position must exercise considerable skill in working with funders and other community housing organizations. This employee exercises leadership and independent judgment in carrying out duties. This position is responsible for all HUD, MSHDA, and Continuum of Care compliance. This is a community-based position.

Responsibilities
PROGRAM MANAGEMENT
  • In conjunction with the Clinical Housing Team Leader, administrate housing contracts: HUD PSH, Coordinated funding, Ann Arbor Housing Commission
  • Serve as the agency representative when meeting with area agencies including representation at the Community Housing Prioritization (CHP) meeting
  • Confirm eligibility, complete move-in paperwork, and disability and income certifications
  • Coordinate data migration to rental assistance software
  • Oversite of document/form creation and management for housing programs
  • Oversee the Rental Assistance billing
  • Maintain current tenant list
  • Manage Housing Quality Standards inspection training, scheduling and documentation
  • Receive and review all Rental Assistance/Leasing Paperwork
  • Oversees corporate compliance with applicable funding sources
  • Ensures that the program is operated under the company name and funding source guidelines, policies, and procedures
  • Apply HUD record-keeping standards including PSH Program Manual
  • Coordinate apartment key organization and use
  • Participate in the digitization of all housing program files
  • With the voucher manager, send late rent notices and other correspondence to tenants
  • Acquire insurance as needed for apartment complexes and act as point person with insurance company certificate of insurance up to date
  • Maintain oversight and assignment of housing vouchers
  • Oversite of housing voucher paperwork, leasing information, and statistical program evaluation
  • Review client information for entrance to and exit from the program
EMPLOYEE DEVELOPMENT AND OVERSIGHT
  • Promote a positive working environment/relationships through presentation and information sharing
  • In cooperation with MAP staff, conduct or schedule inspections
  • Enter data into HMIS as necessary, work with Clinical Housing Supports Team Leader to serve as HMIS Agency Co-Administrator, ensuring data quality
  • Supervision of Voucher Manager
COMMUNITY RELATIONS
  • Maintains a positive relationship with WHA, funding sources including the Washtenaw County, Ann Arbor Housing Commission, and coordinates closely with MAP property managers, external landlords and other supportive service agencies
  • Act as tenant/landlord liaison, act as first point of contact for landlords
GRANT FUNDING
  • Complete information requested for reporting for HUD and other funding sources
  • Track matching funds utilization for grant programs
  • Assist with gathering project evaluation information for grant reporting and annual reports as well as for agency Program Evaluation
  • Application and development of new grants in conjunction with the MAP CEO and/or development staff
ADMINISTRATION
  • Attend Leadership Team meetings
  • Staff program board committee
  • Participate on MAP committee assignments & fundraising activities
  • Regular and routine attendance as scheduled
  • All other duties as assigned
Requirements
  • Master's Degree in human services is strongly preferred or a Bachelor's degree with exceptional experience with persons with disabilities, project management, and affordable housing management may be considered as well
  • Minimum of 2 years' experience in a leadership or supervisory role
  • Minimum of 2 years' experience with budgeting, financial reporting, and grant management
  • Minimum of 3 years' experience in an administrative position
  • Valid Driver License
Perks/Benefits
  • Competitive Salary
  • Health & Wellness List
  • Retirement Accounts
  • Paid Time Off
  • Culture
We are an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
Date Posted: 26 May 2025
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