Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. At LSF, we are seeking a dedicated
Administrative Support Specialist who is passionate about making a positive impact in the lives of others.
Purpose & Impact: Your role will involve completing a variety of work assignments with attention to detail and efficiency. You will gain knowledge of office procedures and manage tasks of varying complexity.
Essential Functions: - Receive and manage incoming phone calls, accurately recording and directing messages as needed.
- Welcome guests and clients with professionalism and courtesy.
- Assist in the sorting and timely distribution of mail.
- Maintain an organized library of informational materials used in programs, including books and videos.
- Screen clients and conduct initial evaluations.
- Provide clerical support to shelter and clinical managers as necessary.
- Update forms as required.
- Offer administrative and program support to the Regional Director and Administrative Assistant, including drafting correspondence, scheduling meetings and travel, and managing documents.
- Ensure cleanliness in the lobby, kitchen, restroom, and conference room.
- Input receipts and bills into the computer system.
- Complete WEX accurately.
- Assist with reference checks and conduct necessary follow-ups.
- Participate in training sessions and attend all required staff meetings.
Other Functions: Perform additional duties as assigned to support our mission.
Physical Requirements: Ability to work in a dynamic environment, sit for extended periods, and effectively use computer equipment. Clear verbal communication is essential, both over the phone and in person.
Education: A High School Diploma or equivalent is required.
Experience: One to three years of related experience is essential.
Skills: - Proficient in Microsoft Word and Excel.
- Efficient and accurate typing skills, capable of maintaining a systematic filing approach, and knowledge of general office operations.
- Data entry proficiency.
- Strong communication and interpersonal relationship skills.
Other: Must demonstrate cultural sensitivity and be aware of the socioeconomic characteristics and needs of our service population.
Principle Accountabilities: - You will report to the Administrative Assistant.
- Collaborate effectively with coworkers and Central Services.
- Ensure accurate and timely submission of monthly reports to relevant stakeholders.
- Maintain organized and complete program documentation.
- Cultivate effective working relationships across the organization.
- Comply with all LSF personnel policies and procedures.
Why work for LSF? Join our team of 60 programs across Florida, dedicated to serving diverse communities in need. Be part of a
mission-driven organization that transforms lives. Discover
growth opportunities as you explore your interests within our supportive environment.
LSF is an equal opportunity employer. Equal Opportunity Employer.
This employer is obligated to inform all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.