Location: Hackettstown, NJ
Schedule: Monday-Friday, 8:30 a.m. - 5:00 p.m.
Type: Contract-to-Hire
Pay Rate: $21-$23/Hour
Overview:
The Commercial Assistant supports daily operations in the Commercial Department, focusing on order processing, quotations, customer communication, and shipment preparation.
Key Responsibilities:
- Prepare quotes for parts and accessories
- Enter and process orders in the system
- Create order acknowledgements and shipping labels
- Prepare packages for shipment and coordinate with couriers
- Respond to customer inquiries via phone and email
- Provide shipment updates and tracking details
- Answer and route incoming calls as needed
- Follow up on pending payments and order statuses
- Support end-of-month documentation (e.g., IQOQ notebooks, order folders)
- Coordinate with other departments for order updates and fulfillment
- Assist with specialty product shipments when needed
- Perform general administrative support duties as assigned
Qualifications:
- 1+ year in a customer support or operations role (manufacturing or import/export preferred)
- Proficiency in Microsoft Word, Excel, and Outlook
- Experience with SAP or similar ERP system is a plus
- High school diploma required; some college preferred
- Able to lift up to 30 lbs. (file boxes, materials)
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Professional, proactive, and adaptable mindset
Ref:
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.