ROLE We are seeking an experienced Administrative Support Assistant to support the Naval Information Warfare Center Pacific (NIWC Pacific) in San Diego, CA. Your responsibilities will focus on delivering high-quality administrative support across multiple facilities programs, including data entry, trouble ticket support, vehicle and waste program tracking, and coordination with maintenance and operations staff.
This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today.
RESPONSIBILITIES I. Facility Trouble Call Support - Maintain a detailed call log for facility-related issues
- Ensure responsive, professional communication with NIWC Pacific staff, NAVFAC personnel, and contractors
- Record data into the MAXIMO Computerized Maintenance Management System (CMMS), the NIWC Pacific Jira ticketing platform, and other approved databases
- Coordinate with NIWC Pacific Facilities personnel to research and provide historical maintenance information
- Support resolution of maintenance issues by updating records in MAXIMO and related platforms
- Create, edit, and print trouble tickets and repair work orders using MAXIMO
- Dispatch the appropriate responder for incoming trouble call (e.g., tradesmen, maintenance personnel, NAVFAC teams)
- Log the closure of resolved facility trouble calls and work orders in the appropriate system
II. Program & Logistics Support - Support Transportation, Recycling, Solid Waste, Generator Program, and related NIWC Pacific operations programs
- Enter and update data for Facilities' fleet vehicles in relevant tracking systems
- Coordinate repair appointments for fleet vehicles with the transportation vehicle shop
- Track waste bin pickups and replacements, and maintain billing records and documentation
III. Environmental Health & Safety - Organize training and accreditation for Lead and Asbestos sampling
- Conduct facility sampling for Lead and Asbestos as directed
- Update and maintain the hazardous testing log based on sample results
KNOWLEDGE & SKILLS - Knowledge of facility operations programs such as transportation, solid waste, recycling, or equipment tracking
- Knowledge of ticketing and maintenance systems such as MAXIMO, Jira, or similar platforms
- Skilled in using Microsoft Office programs (e.g., Outlook, Excel, Word, PowerPoint)
- Skilled in documenting and maintaining data in logs, databases, or compliance records
- Skilled in tracking and updating work orders, service requests, or program data
- Skilled in coordinating logistics and scheduling across multiple teams or programs
- Skilled in communicating clearly with internal staff, maintenance personnel, and external stakeholders
- Skilled in organizing documentation and supporting regulatory or procedural compliance
- Skilled in maintaining attention to detail, accuracy, and consistency in high-volume environments
BACKGROUND - Experience in providing administrative or operational support in a facilities or logistics-related environment preferred
- Experience with environmental sampling procedures and hazardous material handling (e.g., lead, asbestos) preferred
- Experience using maintenance ticketing or tracking systems (e.g., MAXIMO, Jira, or similar) preferred
- Experience coordinating tasks or updates related to fleet vehicles, waste management, or building systems preferred
- Experience entering and managing data related to environmental programs, safety compliance, or hazardous materials preferred
- Experience working in or supporting a government or secure facility environment preferred
EDUCATION - Bachelor's degree preferred
- Asbestos and Lead testing certified preferred
LOCATION TELEWORK CLEARANCE - U.S. citizenship is required as it supports the U.S. federal government
CLIENT - U.S. Department of the Navy
TRAVEL WORK HOURS - 40 hours
- 8 hours a day
- 5 days a week
EMPLOYMENT CLASSIFICATION - Employment Classification Eligibility - Nonexempt
RELOCATION - Not eligible for relocation benefits
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.