Job description
A large non-profit located in Falls Church, VA is looking for an Administrative Specialist to support their Operations functions.
Job Responsibilities:
- Provide administrative support for day-to-day activities.
- Communicate the terms of pension benefits, including payment methods and adjustments and the collection of any overpayments.
- Insure all required information has been received by and from Participants or Beneficiaries to initiate payments.
- Accurately enter information into database to initiate and maintain payments to Retirees or Beneficiaries.
- Maintain files of correspondence and other records.
- Document Management - create documents in appropriate format, process documents for proper execution, track pension application status, scans, duplicate and archive and file documents.
- Handle daily departmental mail and provide telephone/switchboard relief.
- Work on various projects as needed.
- Assist team members and cover for another employee due to absence or increased workload.
- Perform additional assigned responsibilities required to support Operations.
Education, Experience and Skills Required:
- Qualified candidates will possess a high school diploma or equivalency; Bachelor's degree strongly preferred and a minimum of two years' administrative experience.
- Proven track record of exceptional performance in providing professional customer service.
- Able to communicate effectively, both orally and in writing.
- Strong verbal and interpersonal skills.
- Able to work independently and within a team environment.
- Able to handle multiple tasks and prioritize responsibilities while paying special attention to detail.
- Demonstrates strong analytical and problem-solving skills.
- Strong mathematical aptitude.
- Able to use office equipment such as computer terminal, PC, printer, copier, calculator, scanner, fax machine and multi-extension telephone.
- Familiarity with Microsoft Office software.
Highlights/Benefits Include:
- Fun place to work with excellent opportunity for growth
- 100% fully paid health-insurance for both single/family, pension
- Pension fund with large annual employer contribution