Job Description Title: Training Data Analyst (aka ASA of Compliance) Department: Tennessee Corrections Institute (TCI), Training Division
Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
Responsibilities: - Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
- Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
- Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
- Perform quality assurance checks to maintain high standards in training delivery and documentation.
- Monitor and report on staff development, including tracking hours of self-development activities.
- Produce detailed reports and analyses related to training compliance and effectiveness.
- Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
- Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
Qualifications: - Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
- Proven experience in data analysis, project management, and administrative support.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Excellent organizational and time management skills to meet strict deadlines.
- Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
- Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
Location Preferences: - Candidates should ideally be within commuting distance of Nashville, TN, Jackson, TN, or Clinton, TN.
Work Location: - This position offers a mix of remote work and on-site responsibilities. The incumbent may need to report in person to designated locations as required.
Agency Home Office: Nashville, Tennessee
Requirements Type
Category
Qualification
Description
Competency
Required
Skills
Others
Administative Assistant
Advanced (7-9 Years)
Yes
Skills
Others
Correspondence - Email
Advanced (7-9 Years)
Yes
Skills
Others
Correspondence - General
Advanced (7-9 Years)
Yes
Skills
Others
Customer Service
Advanced (7-9 Years)
Yes
Skills
Others
Customer Service Skills
Advanced (7-9 Years)
Yes
Skills
Others
Data Entry
Advanced (7-9 Years)
Yes
Skills
Others
Emailing
Advanced (7-9 Years)
Yes
Skills
Others
Figures
Advanced (7-9 Years)
Yes
Skills
Others
Filing
Proficient (4-6 Years)
No
Software
Others
Microsoft Excel
Advanced (7-9 Years)
Yes
Software
Others
Microsoft PowerPoint
Proficient (4-6 Years)
Yes
Software
Others
Microsoft Word
Proficient (4-6 Years)
Yes
Skills
Others
Printing and Copying
Proficient (4-6 Years)
Yes
Skills
Others
Proofreading/Editing
Advanced (7-9 Years)
Yes
Skills
Others
Scheduling
Proficient (4-6 Years)
No
Skills
Others
Typing
Advanced (7-9 Years)
Yes
Skills
Others
Verbal Communication
Advanced (7-9 Years)
Yes