Administrative Professional 4

Lorain, Ohio

Ohio Department of Commerce
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What You'll Do:

Responsibilities of the Administrative Professional 4 position include but are not limited to:
  • Provides administrative support to management in the regional office and Lottery Sales Representatives in the field.
  • Performs various administrative functions to support regional sales operations and to help the regional office meet sales goals and run efficiently.
  • Interacts with and provides great customer service to customers and Lottery retailers, on the phone, in writing, and in person.
  • Assists prizewinners with filing claims for winning lottery tickets.
  • Assists with the licensing renewal process for retailers.
  • Prepares various reports for the regional office.
  • Maintains files and records for the regional Sales staff.
  • Tracks vehicle maintenance and maintains the receipts and related documents.
  • Answers regional phones, responds to correspondence, schedules meetings, handles mail and courier packages, and maintains calendar for Regional Sales Manager.
  • Learns to use Lottery-specific computer programs.
  • Performs other duties and works on special projects.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees . For a list of all the State of Ohio Benefits, visit our Total Rewards website . Our benefits package includes:
  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

30 months experience or 30 months training in secretarial/administrative professional field.

-Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 months experience in secretarial/administrative professional field.

-Or 12 months experience as Administrative Professional 2,16872.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services, Customer Service, Operational and Administrative Support, Computer Literacy, Collaboration, Customer Focus, Responsiveness, Time Management
Date Posted: 18 May 2025
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