Administrative Officer

Salary : $57,388.00 - $66,165.00 Annually
Location : Providence, RI
Job Type: Non-Union (99)
Job Number: 0-5
Department: RI COMMISSION ON THE DEAF & HARD OF HEARING
Division: Central Management
Opening Date: 03/27/2025
Closing Date: 4/5/:59 PM Eastern
Pay Grade: 822A
Classification: Unclassified
Scheduled Work Days; Hours of Work: Monday - Friday: 8:30 am to 4:00 pm
Work Week: Non-Standard
Bargaining Union: Non-Union (99)

Class Definition
This is the front facing component in ensuring interpreter and CART requests are in place to support access to state agencies.
Illustrative Examples of Work Performed
To be responsible for coordinating the scheduling and assignment of interpreters and CART providers.
To record and enter job information and interpreter/CART assignment information into scheduling platform.
To maintain a database of skills, preferences, and expertise for consumers and paying parties and use this information to match with jobs.
To communicate policies and procedures to consumers and paying parties about the interpreters and CART providers.
To ensure consumer satisfaction through timely assignment of interpreters/CART providers and confirmation of completed jobs.
To facilitate provision of interpreters/CART providers by conferring with requesters, billing parties, interpreters/CART providers to exchange information and by advocating for the provision and payment for interpreters/CART providers.
To educate on rights and obligations mandated by existing laws requiring equal access for Deaf and Hard of Hearing such as American with Disabilities Act (ADA) and other applicable federal, state, and local laws.
To respond to inquiries about interpreting and CART services.
To compile statistics on a weekly and monthly basis, as required.
Adheres to the strict guidelines for confidentiality and ethical conduct required.
Required Qualifications for Appointment
Fluency in American Sign Language
Knowledge of interpreting profession

Knowledge and Abilities: A knowledge of interpreting practices; a knowledge of linguistic, social, culture and developmental aspects of Deaf and Hard of Hearing; a knowledge of existing laws requiring equal access for Deaf and Hard of Hearing and interpreting licensures such as American with Disabilities Act (ADA) and other applicable federal, state, and local laws; knowledge of the Code of Professional Conducts of the Registry of Interpreters for the Deaf, Inc.; a knowledge of Communication Access Realtime Translation (CART) service, certifications, the Code of Ethics of the National Court Reporters Association, and best practices and provisions in providing CART service; the ability to utilize personal computers; the ability to properly use telephone devices for the Deaf and Hard of Hearing; the ability to handle multi-tasks and fast-paced workloads, and strong ethics especially in the area of confidentiality.

Education: Such as may have been gained through graduation from high school or equivalent; or a student enrolled in an Interpreter Training Program; and

Experience: Such as may have been gained through experience in providing information in a social service setting; or experience in an office support function; or experience in working with deaf and hard of hearing individuals.
SPECIAL REQUIREMENTS (Licensure, Certification, Others):

American Sign Language skills preferred but not required.
For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.