Administrative HR Assistant Dispatcher

We're seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is highly dependable, proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.

Primary Responsibilities

Provide excellent customer service

Send out emails and written correspondence

Receive general phone calls and greet visitors

Receive and dispatch lead calls and job referrals

Perform detailed and accurate data entry

Coordinate crew and job scheduling

Place and receive product orders

Perform general administration duties

Assist other departments, as needed

Position Requirements

1+ year(s) of administrative or office-related experience

Customer service experience, quality assurance, and data entry a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Polite, confident, and excellent customer service skills, including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Minimum of HSD/GED preferred

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.