Administrative Executive Assistant

Job Description Job Description

Administrative Executive Assistant to the Chief Operating Officer,

TLC Solutions of Florida - West Palm Beach, FL

Are you an organized, detail-oriented, and proactive professional looking to grow with a dynamic company? TLC Solutions of Florida, the largest non-emergency medical transportation provider in Palm Beach County, is looking for an Administrative Assistant to support our Chief of Operations and help streamline our daily operations.

About Us:

TLC Solutions of Florida provides safe, reliable, and compassionate non-emergency medical transportation (NEMT). We work with hospitals, healthcare facilities, and individuals to ensure patients and clients reach their destinations on time-"whether it's for a hospital discharge, a medical appointment, or simply a leisure outing to visit loved ones. Our company is expanding rapidly, and we're looking for a dedicated professional to join our team and contribute to our continued success.

Job Responsibilities:

As the Administrative Executive Assistant, you will play a vital role in supporting daily business operations. Your duties will include, but are not limited to:

Administrative & Executive Support:

. Manage and coordinate the Chief Operations Officer's calendar, scheduling meetings, and appointments.

. Handle emails, phone calls, and correspondence on behalf of the Chief.

. Prepare reports, presentations, and internal communications.

. Maintain confidential files, records, and company documents.

. Serve as a liaison between the Chief and various departments, vendors, and clients.

Office & Operations Support:

. Assist in daily office administrative management to ensure efficiency.

. Monitor and order office supplies as needed.

. Help organize and maintain an efficient filing system (both digital and physical).

. Ensure all documentation related to transportation services, contracts, and compliance is up to date.

. Coordinate with dispatchers, drivers, and client service representatives to support operations.

Client & Business Relations:

. Communicate professionally with hospitals, healthcare facilities, and clients.

. Assist in handling inquiries from case managers, hospital discharge coordinators, and facility administrators.

. Provide top-notch customer service and follow up on client concerns.

HR & Staff Support:

. Assist with new hire onboarding, paperwork, and compliance.

. Maintain employee records and assist in HR-related tasks.

. Coordinate meetings, staff events, and company-wide communications.

Problem-Solving & Special Projects:

. Handle urgent issues as they arise, acting as a right-hand to the COO.

. Assist with special projects, including company hosted events, marketing initiatives, and operational improvements.

. Work on process improvements to enhance office efficiency and effectiveness.

Qualifications:

. Previous experience as an Administrative Executive Assistant, Executive Assistant, or Office Manager preferred.

. Strong organizational skills with the ability to multitask and prioritize tasks effectively.

. Excellent written and verbal communication skills.

. Ability to handle confidential information with discretion and professionalism.

. Tech-savvy "proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfortable learning new software.

. Strong problem-solving skills and ability to work under pressure.

. Experience in transportation, healthcare, or logistics is a plus but not required.

. Bilingual (English/Spanish) is a plus.

Schedule & Compensation:

. Full-time position (Monday-Friday).

. Competitive pay based on experience.

. Growth opportunities in a rapidly expanding company.

Why Join TLC Solutions of Florida?

We are a fast-growing, industry-leading company with a reputation for excellence. Our team is passionate about providing top-tier transportation services for those in need. If you thrive in a fast-paced, high-energy environment and want to be part of a company that's making a difference, this is the opportunity for you.

Apply today and become a key part of TLC Solutions of Florida's success.

Company Description

Our mission is to provide exceptional customer service that ensures a safe and comfortable experience for each of our clients / passengers to and from their destination.

Company Description Our mission is to provide exceptional customer service that ensures a safe and comfortable experience for each of our clients / passengers to and from their destination.