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Description
PrimusLabs is seeking an administrative dispatch coordinator to join our team-oriented environment of food professionals in Santa Maria, CA. This individual's primary responsibility will be to provide exemplary customer service. They will assist the laboratory with administrative duties such as customer service, dispatching service providers, data entry, sample scheduling/receiving/processing, fielding phone calls at the lab, and occasional product pickups (clean DMV report required). An inclusive culture of creativity and collaboration, we approach our work confidently, learn quickly, improve constantly and celebrate our wins at every turn. If you're driven to perform in a fast-paced environment, you will fit right in. Hourly wage is $20.00 to $23.00 depending on experience.
General Responsibilities:
Addressing phone call guidelines as to how to answer the telephone and distribute calls in a consistent processional manner
Provide support to clients by ensuring seamless transition of samples from the client to the lab
Schedule/Coordinate & Dispatch service providers
Receive, process and review samples from various locations
Schedules/Updates to monthly Micro Schedule
Collection/shipping/tracking of customer supplies
Assist other departments as needed
Fulfill duties assigned by management
Requirements
Education: Bachelor's Degree
Qualifications: Professional customer service
Data entry accuracy and multitasking
Excellent telephone & written/verbal communication skills
Proficient with computers & Microsoft Office
Excellent organizational & time management skills
Self-motivated, Quick to learn
Touch typist 40 WPM +
Bilingual (English/Spanish) a plus
Clean DMV report
Flexible Schedule (Days, Nights, Weekends, Holidays, OT), with ability to travel on occasion.
Training Schedule (30 days +) Mon - Fri 9am-6pm.
Work Schedule Tues - Sat 10am-7pm.
Date Posted: 07 April 2025
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