Administrative Coordinator

Benefits:

401(k)

401(k) matching

Company parties

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Location Type Lancaster, PA Full Time Reports to: Lancaster Office

Benefits/Perks
• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary We are thrilled to offer a unique opportunity for an Administrative Coordinator to join our dynamic team. This role is not just about managing incoming calls and providing exceptional customer service, but also about making outgoing calls to check in with new customers, showcasing your confidence and proficiency on the phone. As an Administrative Coordinator, you will be our customer's first point of contact, handling their billing or service needs. The ideal candidate for this role is someone with outstanding customer service skills, strong multi-tasking abilities, experience in an office environment, and strong organizational skills.

Responsibilities
• Answer incoming calls, assist customers with billing questions, log service calls or direct calls
• Assist with Accounts Receivables and backup service dispatch
• Place customer check-in calls to new customers
• Maintenance and Auditing of customer databases

Qualifications
• Great Customer Service Skills
• Strong Communication Skills
• Organizational and time management skills
• Familiarity with computer programs, such as QuickBooks Desktop, Microsoft Office, ACT, and Adobe software a plus