Description Are you proactive, organized, and a strong communicator? Do you excel at understanding and responding to customer and visitor needs efficiently? Are you comfortable managing multiple tasks at once, such as scheduling meetings, handling data entry, and coordinating between sales and marketing teams? Do you find it easy to influence and motivate teams to collaborate effectively, ensuring projects run smoothly? At times, do you prefer to think out loud when brainstorming, while at other times, you prefer to work independently to solve problems? When working at a fast pace, do you recognize when it's time to pause and reassess to ensure quality and collaboration aren't compromised?
If you're an optimist who is happiest when you're in an environment where you get to interact with others and help solve their problems, then we need to talk
Frazer, a leading builder of emergency medical vehicles, is currently seeking an Administrative Coordinator, Sales to join our team. The Administrative Coordinator, Sales at Frazer will report to the Sales Operations Manager and have a dotted line of responsibility to the VP of Business Development and the Marketing Manager. The primary objective of this position is to provide essential administrative support and coordination to facilitate the daily operations of the entire sales and marketing team.
This position is expected to actively live out Frazer Core Values while working with Frazer employees, vendors, and customers to help achieve team, department, and corporate goals. Responsible for learning and reinforcing safe and proper work procedures while actively following Frazer Safety programs and other policies outlined in the Employee Handbook.
What Does a Week in the Life of the Administrative Coordinator, Sales Look Like?
- Provides comprehensive administrative support for members of both the sales and marketing teams.
- Serves as the gatekeeper, ensuring that customers and visitors are welcomed and directed appropriately and inquiries are addressed promptly.
- Oversees dedicated conference room scheduling, readiness, and supplies.
- Acts as a point of contact for department activities and ensures a secure and organized office environment.
- Handles UPS sales account activities, including label generation and document tracking.
- Administers Sharpspring leads, distributes weekly customer experience survey emails, and assists with various sales-related tasks.
- Performs data entry, and utilizes Syteline lookup for information retrieval.
- Maintains and updates data analysis spreadsheets and customer management databases.
- Records and reports AMD data, manages shipments, and maintains analytics for marketing.
- Assists in creating internal and external reports and presentations.
- Responsible for scheduling department meetings and preparing materials as needed.
- Maintains directories for dealer partners, chassis dealers, vendors, sales and marketing teams.
- Assists in scheduling customer meetings on-site and off-site in coordination with the sales and marketing teams.
- Manages license applications, tracking, and renewals across states of operation.
- Assists salesperson(s) and manager(s) in preparing and submitting bids.
- Fosters collaboration between sales and marketing teams for seamless coordination on shared projects.
- Maintains shared drive(s) organization.
- Undertakes diverse tasks and projects as assigned, showcasing flexibility and adaptability to support the dynamic needs of both departments.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice.
Competencies:
- Ability to clearly and effectively communicate with customers, team members, and visitors, ensuring inquiries are handled promptly and professionally.
- Ability to juggle multiple tasks like scheduling meetings, managing conference rooms, and maintaining directories.
- Ability to be flexible and willing to take on diverse tasks.
- Ability to build positive relationships and promote seamless communication to ensure shared projects run smoothly.
- Ability to maintain a high level of attention to detail, ensuring accuracy in data entry, managing license applications, tracking renewals, and organizing reports.
- Ability to think critically and solve problems, whether it's organizing a shared drive, coordinating a complex customer meeting, or handling logistical issues with licenses or reports, is a vital competency.
- Self-motivated, able to manage their own work, and stay focused even in busy situations.
Required Education and Experience:
- High School Diploma or equivalent with administrative/operational support preferably in manufacturing operations or office environment
- Good knowledge of general/standard administrative/manufacturing operations procedures and methods to successfully complete the duties of the job preferred
- 3-5 years experience working with Google Suite or Microsoft Office
- Knowledge of Syteline preferred, not required
- Excellent time management and ability to multi-task and prioritize daily work
- 3-5 years related administrative experience supporting multiple teams
- Ability to effectively communicate ensuring all duties are completed with accuracy and high quality in a timely manner
- Punctuality and good attendance are required
Preferred Education and Experience:
- AA, AS or Bachelor's Degree and/or administrative certification
What's it like to be a part of the Frazer Family?
Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.
What Kind of Employees Thrive at Frazer?
Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.
Safety & Drug Policy
Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.
To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can't pass it, we're not the place for you.
A True Culture
Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential.
Employee Driven Benefits
At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.
- Weekly paycheck, so you can shop every Friday.
- Health Care Insurance
- Dental/Vision Benefit options
- 401k plan with a company match.
- Disability Insurance
- Paid Time Off that begins accruing your first day of employment
- Ten paid company holidays and ability to take time off during company shut down from Christmas to New Year's Day.
- Self-serve micro market on site for lunch and snack choices
- Flexible Work Schedules
- Professional development and skills training
- Free Life Skills Training such as financial wellness classes
How Performance is Evaluated
Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth. We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.
Skills (to Pay the Bills)
Here's a list of a few competencies that the Administrative Coordinator, Sales at Frazer should have
- Excellent communication skills, both written and verbal
- Task oriented
- Empathetic
- Intuitive
- Team oriented
- Well organized and able to juggle multiple projects and shifting priorities
- Great attitude and a sense of urgency
- Able to provide support for a fun and dynamic team with varying personalities and communication styles
Software Knowledge
Also, here are a few software packages that the Administrative Coordinator, Sales would eventually need to be versed in. Don't worry we expect some on-the-job training.
- Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
- UKG (HRIS)
- ERP Syteline experience
Oh, and $alary
Of course, we didn't forget salary Frazer offers competitive pay and this role will start with a salary between $26.00 - $31.00 per hour depending on education . click apply for full job details