Administrative Coordinator
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Administrative Coordinator
Salary
$62,338.00 - $96,700.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Job Number
25-05435
Department
City Clerk
Opening Date
04/28/2025
Closing Date
5/19/:59 PM Eastern
- Description
- Benefits
- Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Starting Salary: $62,338 - $71,688
Hours: 8:30 am - 5:00 pm
Devoted to providing clerical and/or office support activities for City Council and City Clerk functions. Perform a broad range of paraprofessional work ranging from routine to specialized office/customer service support such as processing complex transactions; handling escalated customer service requests; coordinating and maintaining office processes and office information; and performing quality assurance on transactions and/or work product.
Responsible for providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to City Council Members; and logistical support for programs and/or projects. Incumbents may serve as an executive assistant to a department director.
Duties/Responsibilities
- Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procurement, payroll, time-keeping, and/or human resources transactions; assisting with social media; assisting with budget preparation, reporting and/or monitoring of expenditures/revenues; maintaining service contracts and coordinating equipment repair; and coordinating work flow.
- Provides quality assurance over administrative support functions including financial, procurement and human resources transactions; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serves on city committees.
- Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for City Council Members, as assigned and is supervised by the City Clerk. Work includes arranging event catering and may also include program support such as handling facility rental requests; training staff; documenting and routing customer complaints.
- Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration
- Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence and pubic information materials including information for city council agenda items; provides general administrative support to 3 City Council Members.
- Receives, processes and routes calls; provides information to callers; researches and resolves complaints and makes referrals as appropriate; handles call or email on behalf of City Council, ensuring appropriate and timely follow up.
Minimum Qualifications & Experience
- Associate's degree or equivalent in business or related field
- Three years of advanced administrative support experience supporting managers at the executive level (Director and above)
- Advanced proficiency with Microsoft Office Suite (writing skills will be assessed)
- Professional, quality Customer Service experience
- Proficient in meeting scheduling (virtual and in-person) and ability to arrange virtual meetings with Zoom software.
- Experience with travel arrangements and expense accounting.
- Highly organized and detail oriented with ability to anticipate Council Member needs and priorities.
- Ability to remain flexible in a fast-paced environment, with willingness to take initiative and solve problems affecting City Council or City Clerk offices.
Additional Preferred Skills
- Fluency in Spanish and English preferred
Benefits - General Full-Time Employees
- 12-13 paid holidays per year
- 13 standard work days of vacation per year
- 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
- 2 weeks paid military leave per year
- Medical, dental, vision, and supplemental life insurance plans
- State and City retirement plans
- Short and long term disability plans
- Paid temporary disability leave for specified conditions
- City contribution of 13.6% into the N.C. State Retirement System
- Paid funeral leave
- Employee Assistance Program - personal and family counseling
- Paid life insurance equal to annual salary
- 48 hours for volunteer work each year
- 4 hours parental leave each year
- Workman's Compensation Insurance
- 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan effective first day of the month following date of hire
- Health insurance effective first day of the month following date of hire
- Dental and life insurance, after one year of service
- Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization Please list the organization in "other" box below
- Internet posting Please list the specific web site in the "other" box below
- Craig's List
- Facebook
- LinkedIn
- GlassDoor
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-
-
- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor's Degree
- Master's Degree
- PhD or Juris Doctorate
04
How would you rate your experience level with MS Office applications such as Outlook, Word, and PowerPoint?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
05
How many years of related Customer Service experience do you have?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 3 years related experience
- 3 years but less than 5 years related experience
- 5 or more years related experience
06
How many years of experience do you have providing administrative support for managers at the executive level (Director and above)?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 3 years related experience
- 3 years but less than 7 years related experience
- 7 or more years related experience
07
How would you rate your experience level with managing heavy virtual and in-person meeting schedules?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
08
Please briefly describe your experience managing heavy virtual and in-person meeting schedules: If no experience in this area, please put N/A
09
How would you rate your experience level with managing travel arrangements and travel related expense accounting?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
10
Please briefly describe your experience managing travel arrangements and travel related expense accounting: If no experience in this area, please put N/A
11
How would you rate your experience level with arranging virtual meetings with Zoom software?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
12
Are you proficient in the Spanish language (speak, read, and write)?
Required Question