We're looking for a kind, patient, and energetic Administrative/Intake Coordinator to join our team. This role is essential to the client experience and the smooth running of our day-to-day Therapy Office. As the first point of contact for both new and existing clients, your communication skills, attention to detail, and calm presence will help people feel seen, heard, and cared for.
Who You Are:
- Friendly, patient, and empathetic with a heart for helping others
- Exceptional at customer service and comfortable handling sensitive conversations with discretion
- A taskmaster - you love a good to-do list and checking things off
- Organized, detail-oriented, and great at managing schedules
- A team player with great energy and a positive attitude
- Tech-savvy and comfortable with email, phone systems, data entry, and calendar management
What You'll Do:
- Serve as the first touchpoint for all incoming client inquiries
- Answer phones and respond to emails with warmth and professionalism
- Book appointments and help clients find the best therapist fit for their needs
- Support the Operations Manager and Clinical Director with ongoing administrative projects
- Monitor and manage the practice inbox
- Handle data entry, mail processing, and general office coordination
- Assist in planning and coordinating internal team events and meetings
- Ensure client interactions are smooth, confidential, and supportive
Bonus Points If You Have:
- Experience in a mental health or healthcare settings
- A natural ability to multitask and stay calm under pressure
Why The haven?
Collaboration
- Work closely with the entire team to learn the ins and outs of our specialty therapy practice.
Growth- We value excellence, always pushing to improve our practice and ourselves, because we're human.
Value-Drive Workplace
- Our workplace culture is characterized by authentic camaraderie and mutual support
The Details:
Part Time -around 20 hours a week
Pay Range -$18-$22 hourly
Growth availability
- Develop your knowledge and skills to continue to grow with the company. We are always looking for ways for our team to develop.
In office Position
We're a purpose-driven team who values kindness, collaboration, and professional growth. Your role will make a direct impact on the lives of our clients and the success of our practice. -If that excites you please apply.