Administrative Clerk III - Child Support (Corp Counsel)
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Administrative Clerk III - Child Support (Corp Counsel)
Salary
$21.15 - $28.61 Hourly
Location
Elkhorn, WI
Job Type
Full-time
Job Number
3
Department
Corporation Counsel
Opening Date
05/08/2025
Closing Date
5/22/:59 PM Central
- Description
- Benefits
- Questions
An Equal Opportunity Employer
Position Summary
This position is primarily responsible for providing financial services for the Child Support Agency. This includes reviewing daily reports and processing adjustments for monies that are not distributed by the State Disbursement Unit, providing customer service for KIDS Account inquiries, and entering Court Orders into the KIDS State Computer System. This position requires a high attention to detail, the ability to work within deadlines, and the ability to explain complex financial transactions to the public.
SCHEDULE
Division: Child Support
Days: Monday - Friday
Work Hours: 8:00 am - 4:30 pm
Hours Per Shift: 8
Shifts Per Pay Period: 10
Position FTE: 1.00
Applications are being accepted from current County employees as well as members of the public.
Essential Duties and Responsibilities
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Input information on Non-Title IV-D (NIVD) cases and respond to limited case-related questions.
Issue income withholding orders to employers.
Research the daily, weekly and monthly suspense reports provided by the state and take appropriate actions within federal timelines.
Refund money to payers when court ordered obligations have been paid for the month or are paid in full.
Adjust accounts to reflect amount of prorated child support due when a child emancipates or a case closes mid-month.
Move court ordered periodic payments to comply with State and Federal hierarchy.
Interpret and enter court orders into the KIDS system and initiate or amend income withholding orders. Locate employers in Department of Industry, Labor and Human Relations (DILHR) when not provided in a court order. Adjust accounts to reflect the court order in KIDS. Mail copies of Child Support Agency orders to the parties of a case.
Audit cases to confirm or adjust account balances.
Research payments using KIDSTAR and work with the WI SCTF regarding discrepancies with posted payments.
Attend court hearings to prepare interim financial summaries. Interact with the Family Court Commissioner and Judges when in court for motion and contempt hearings.
Process work lists from Child Support Caseworkers and automated work lists from the KIDS Computer System.
Greet walk-in consumers, answer the phone, answer questions and provide direction or forms when possible.
Interact with attorneys, consumers, general public and staff from other departments to provide them with information regarding paying and receiving child support.
Research financial questions using the resources provided by the State of Wisconsin.
Serve process papers to consumers in the office and Walworth County Jail or Huber Dorm.
Back up the other Administrative Clerk III positions, including intake referrals from Economic Support and Children's Services of the Walworth County Health & Human Services Department.
Assist with development of new procedures to meet changing state mandates.
Assist with training new staff.
Participate in staff meetings.
Demonstrate a commitment to county safety and risk management efforts.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school plus one additional year of formal preparation and two to three years of relevant prior experience. Proven experience with accounting practices and principles. Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Working knowledge of Excel is required and knowledge of the KIDS system and of child support related practices is preferred. Knowledge of legal terminology preferred.
Special Requirement
As a post-offer pre-employment condition, a criminal background check conducted by the State Department of Justice (DOJ) including FBI fingerprinting must be successfully completed and passed. Walworth County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history. Wisconsin's Fair Employment Law, s. .395, Wis. Stats., prohibits discrimination because of an arrest or conviction record, however, Walworth County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history. Management reserves the right to make employment contingent upon successful completion of the background check. Cost of the background check and fingerprinting will be covered by Walworth County.
Interactions & Communication
Responds to requests and initiates contacts to exchange basic or general information with customers, staff, other agencies, and attorneys.
Decision Making
This position has authority to make decisions that are within general procedures and protocols; supervision is available as required or requested.
Thinking & Problem Solving
In relation to established procedures, protocols and policies, challenges of this position tend to be routine and primarily related to procedure and process issues.
Tools and Equipment Used
Typewriter Copy Machine
Telephone FAX Machine
Calculator Personal Computer/Printer
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
Selection Process
TO INCLUDE:
Formal Walworth County Electronic Application
Education and Experience Review
Oral Department Interview
Reference Check
Background Check
Post Offer Physical Exam
Drug Screen
Other job-related tests may be required.
WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY
H - Non-Represented Hourly Employees
BARGAINING UNIT: Non-Represented Hourly Employees Hired on or after January 1, 2012
DATE: January 1, 2019
EMPLOYMENT STATUS: All employees of Walworth County are at-will employees.
BASIS OF PAYMENT: You are paid for actual hours worked plus pay for any accrued benefit time for which you are eligible. You are eligible for overtime or compensatory time in accordance with provisions of the Fair Labor Standards Act.
SCHEDULED TIME OFF: Accrued based on straight-time hours paid each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. As a full-time employee you earn scheduled time off (pro-rated for part-time) equivalent to the following:
10 days per year after 1 year of Walworth County Service
15 days per year after 5 years of Walworth County Service
20 days per year after 15 years of Walworth County Service
PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.
EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.
HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE.
INSURANCE: Employees hired into a .75 FTE or higher position are eligible for Health, Dental . click apply for full job details