Administrative Clerk I

This job was posted by : For more information, please see: ADMINISTRATIVE CLERK I DEPARTMENT: Finance SALARY: Pay Grade 3 ($36,900-$51,660) AFFILIATION: AFSCME Local 1102 FLSA: Non-Exempt ANNOUNCEMENT : POSTED:11/14/2024 END: 11/29/2024 The City of Wilmington, a leading Delaware employer, upholds its commitment to quality public services and fiscal stability through the Finance Department. We maintain the City's financial records, billing and collecting amounts due the City, procurement, the budget, and various administrative services. In addition, the Finance Department oversees all Parking Enforcement functions. Parking Enforcement patrols all public City Streets in accordance with City Code. DUTIES AND RESPONSIBILITIES This position supports Parking Enforcement functions through communication with inside and outside staff via email, phone, and two-way radio. Monitors and maintains reports relating to Parking Enforcement and Red-Light Programs. Additional responsibilities include: Answers phones and two-way radios, provides customer assistance, file, and record management, and distributes mail. Places orders as needed and maintains supply inventory. Responsible for writing and typing correspondence concerning matters relating to Parking Enforcement Answers customer inquiries regarding parking enforcement, abandoned vehicles, RPPs, and City parking laws. Interacts with other Departments as needed to resolve constituent questions and requests Composes and maintains required reports Checks and maintains Sales Force cases daily Supports appeal functions as needed Performs all related work as required CANDIDATE EVALUATION Evaluation for this position includes a review of the applicant materials, certification of qualified applicants, and a panel interview. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS All selected applicants must pass a criminal background investigation and have a pre-employment physical. Work is normally performed in a quiet office at a computer desk. Work requires the employee to sit, talk, or hear frequently. Occasionally required to walk, use hands to finger, handle or feel objects, tools, or controls, and reach with hands or arms. May occasionally lift and/or move up to 25 pounds. Vision requirements include close vision and the ability to adjust focus. Location and Schedule: Hours of operation Monday through Friday, 8:30-4:30. Location 800 French Street, Wilmington, DE