Job Posting End Date 05-18-2025
Please note the job posting will close on the day before the posting end date.
Job Summary WHO WE ARE:
The power of AEP comes from our valued team of unique employees .the best in the business. We're proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We're passionate about making an innovative difference in the communities we serve. We're powering the future - today.
Are you a skilled and motivated Administrative Assistant seeking a new opportunity in the Tulsa, OK vicinity? Join our team where you'll make an impact while contributing to the development and implementation of the systems and infrastructure needed to efficiently deliver energy services to our valued customers.
In this role, you are responsible for performing administrative support duties within the assigned area. Your responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) and, when prepared by the business unit, are described separately on an addendum to this position description.
Job Description WHAT YOU'LL DO: - Major responsibilities: under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis, exercising moderate judgment and good working knowledge of company and/or department work procedures; obtain, assemble and organize data for use by supervisor or others. establish and maintain filing and record keeping systems. answer customer or public inquiries and follow up on routine inquiries as required. maintain confidentiality of company matters and data as required.
- Communication and interpersonal skills: effectively and clearly communicates instructions, ideas and department procedures and policies to customers, employees and managers in person, by telephone or by written or electronic means. works effectively as a team member within department and, due to knowledge and expertise, participates on inter-department teams as requested.
- Customer focus: anticipates needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service.
- Problem solving and initiative: uses independent judgment, initiative and knowledge of department and company needs and goals in accomplishing work assignments. reviews, initiates and recommends corrective actions or improvements to administrative practices. informally recruits others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues.
WHAT YOU'LL HAVE: High school graduate or GED. Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
The minimum experience necessary for this position should include a total of
3 to 4 years of related experience or the equivalent , normally obtained by progression through the classification of Administrative Associate.
Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing. Displays good analytical and problem solving skills. Demonstrated proficiency with computers and the use of office oriented software products.
WHAT YOU'LL GET: Grade 3: $21.49 - $26.44 Grade 4: $ 25.23 - $31.54 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Compensation Data Compensation Grade: SP20-004
Compensation Range: $25.23-31.54 USD
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.