Administrative Assistant / Receptionist

ADMINISTRATIVE ASSISTANT / RECEPTIONIST

Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions-including national recruiting and offshore support-while preserving a personal, local touch. With a presence in over half the US, 17 regional offices, 900 dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we're always looking for talented, ambitious people to join our team. Do you have what it takes to keep up?

Our partner firm, Abacus. is hiring.

Objective:

We are seeking a versatile and professional Administrative Assistant/Receptionist to provide support across multiple departments within our organization. This role is essential in ensuring smooth daily operations and delivering excellent service to both internal teams and external clients. The ideal candidate is organized, proactive, and skilled at juggling a variety of administrative and reception duties to assist with departmental needs such as logistics coordination and communication.

Essential Functions:

Reception Duties

• Serve as the first point of contact for clients, visitors, and staff, managing front desk operations, answering calls, and directing inquiries.
• Maintain a professional and welcoming reception area.
• Handle incoming and outgoing mail, deliveries, and other correspondence.

Administrative Support

• Provide administrative assistance across departments, including scheduling, preparing meeting agendas, and drafting meeting notes.
• Organize and maintain files, records, and documents, ensuring confidentiality.
• Assist in drafting correspondence, presentations, and reports.

Event & Logistics Coordination

• Support the planning and execution of meetings, workshops, and department initiatives by managing logistics, such as booking venues, tracking RSVPs, and preparing materials.
• Coordinate schedules, resources, and communication for internal and external events.

Communication & Collaboration

• Act as a liaison between departments to facilitate communication and support collaboration.
• Help draft and distribute internal updates, announcements, and communications.

Department Operations

• Monitor and manage department supplies and equipment to ensure smooth operations.
• Troubleshoot basic office technology issues.

Other Duties

• Perform other administrative tasks as assigned to support the dynamic needs of the team and organization.

Competencies:

Communication Skills

• Excellent verbal and written communication abilities to interact professionally with clients, staff, and external stakeholders.

Organizational & Time Management Skills

• Strong ability to manage multiple priorities, meet deadlines, and adapt to changing needs with efficiency and extremely detail oriented.

Technical Proficiency

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment such as copiers, scanners, and telecommunication systems.

Problem-Solving & Adaptability

• Resourceful in troubleshooting issues and finding solutions; demonstrates flexibility in responding to evolving demands.

Professionalism & Confidentiality

• Maintains a high level of discretion and professionalism in handling sensitive information and interacting with clients and colleagues.

Teamwork & Collaboration

• A positive and cooperative attitude with a commitment to fostering a supportive and productive work environment.

Supervisory Responsibility

This position has no supervision responsibilities

Position Expectations & Work Environment

This is a full-time hourly exempt position at $17-$20/hour depending on experience. While performing the duties of this job, the employee works normal office hours (with guilt-free flexibility). Some weeks over 40 hours will be required.

Location & Travel

Based in Springfield, MO, but also serve employees in all Abacus. physical locations and those working remotely.

Required Education & Experience

Education: High school diploma or equivalent required; associate or bachelor's degree preferred.

Certifications: Certified Administrative Professional (CAP) Microsoft Office Specialist (MOS) preferred

Experience: At least 2 years of experience in an administrative or receptionist role. Experience in a multi-department organization is a plus.

Physical Demands

The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The mission and values of our firm set the cultural foundation of the firm. All employees are required to agree with our mission and values and make them a priority during their employment. Our values are Integrity, Client Service Orientation, People Focus, Positive Attitude, and Ownership. Our mission is to create long-lasting relationships with our clients and employees by providing services through mutually profitable partnering alliances and by attracting and retaining the best employees who share our commitment to excellence and our dedication to professionalism. Above all, to glorify God in everything we do.

Abacus., one of the fastest growing firms in the regional area, is wholly dedicated to helping our clients achieve their financial objectives while also allowing our employees to reach their greatest potential. Our team of Abacus Professionals provide a distinctive level of service in tax, audit, accounting, and business consulting. Our passion for our clients and employees is the driving force behind all our work and the reason we are recognized as an entrepreneurial leader.

Your Abacus Experience: You'll find that things are distinctively different here at Abacus, and we're proud of it. We center on one key component: people. We foster an environment of growth, trust, and confidence and you'll see it in daily interactions, hear it regular conversations, and live it as part of our Abacus Culture.

Our Award-Winning Firm: We're proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality and economic impact. Abacus' distinctions include:

1. Inside Public Accounting's Top 300 Firm in the U.S. - 2024
2. An Inside Public Accounting's Fastest Growing Firm in the U.S. - 2024
3. Accounting Today's No. 16 Fastest-Growing Firm in the U.S. - 2024
4. An Accounting Today's Top Regional Leader in the Midwest - 2023, 2024
5. Inside Public Accounting's Best of the Best Firms - 2023
6. A Biz 417's Best Place to Work - 2021, 2022, 2023, 2024
7. An Accounting Today's Top 100 Best Firms to Work For - 2009, 2010, 2020
8. 2021 Better Business Bureau Torch Award Recipient - highlighting ethics and quality
9. Finalist for Springfield Business Journal's Economic Impact Awards - 2021, 2023

For more information, go to:

We are excited to invite talented individuals to join our dynamic team.

In addition to a rewarding career, we provide a robust benefits package, including:

• Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)
• Company-Paid Life and Long-Term Disability Insurance
• Ancillary Benefits such as supplemental life insurance and short-term disability options
• Classic Safe Harbor 401(k) Plan with employer contributions
• Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning

We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions.

Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.