Our Administrative Assistants are the heart of our community management operations and make a positive impact on the homeowners and community we serve.
Work hours:
Monday-Thursday 9:30am-3:00pm and Friday 9:30am-4:00pm (flexible)
Duties:
- Meet and greet homeowners, residents, vendors and contractors.
- Research and respond to inquiries in-person, by phone, and email.
- Enter and update community and homeowner information in the database.
- Receive, sort, and distribute mail and packages.
- Fax, file, scan documents. Print and assemble documents for monthly board meetings.
- Utilize Excel spreadsheet to track data.
- Activate and issue key FOBS and parking passes.
- Assist homeowners in completing architectural review forms to submit to the board for approval.
- Conduct Code & Covenants and resale inspections.
- Create and send HOA Violation notices to homeowners. Follow-up to ensure correction is made.
- Other duties as assigned.
- High School Diploma or GED Required.
- 1+ year of administrative, clerical, and customer service experience.
- Customer focused, Service Driven, and Team oriented.
- Excellent communication skills, written and spoken.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.
- Able to work effectively with others in person and in group setting.
- Able to prioritize, manage time, and meet deadlines.
- Able to interpret verbal and/or written instructions at a proficient level.
- Proactive and self-motivated with strong attention to detail and organizational skills.