Position Information Position Type Staff Augmentation Hours/Week 40 Billing Type Hourly Shift Day Projected Start Date 06/09/2025 Start Time 8:00 AM Projected End Date/Duration End Time 5:00 PM Bid Limit Per Vendor 3 Number of Positions 1 Desired Career Level None Selected Minimum Education Level None Selected Weekend None
Position Location Address 1740 W. Adams. St City Phoenix State Arizon Zip 85007 Country UNITED STATES
Requirements Travel Required No Security Required Yes Onboarding Category
The following are required for bid submission:
- Resume
- R2R
- Cover Letter
- Meets Work Location
Required Skills Skill Type
Skill Name
CertificationEducationLicenseOtherSkill
1+ Year of Customer Service experience
Preferred Skills Skill Type
Skill Name
CertificationEducationLicenseOtherSkill
1+ Years of Admin Experience
CertificationEducationLicenseOtherSkill
1+ Years of Government Experience
Job Description:
Central Services Bureau (CSB) with the
Arizona Department of Administration
(ADOA), is seeking a high-performing
and detail-oriented individual for the
position of an Administrative Assistant.
This position will be responsible for
assisting customers on behalf of client
agencies, handling all incoming &
outgoing mail and managing cash and
other various forms of payment at a
public front desk window. Other
responsibilities will include managing a
shared email inbox, updating contact
lists and updating procedures related
to the position
Responsibilities and Job Duties:
- Provides assistance to walk-in
customers on behalf of client agencies,
receives documentation and fee
payments on behalf of client agencies
and maintains a tracking log related to
foot traffic at the public front desk
window
- Handles incoming & outgoing mail including opening incoming mail,
separating fee payments and logging
those payments for client agencies that
have contracted mail services
- Manages a shared team email inbox
by forwarding correspondence to the
appropriate team member and filing
correspondence in the appropriate
folders
- Maintains policies, procedures and
informational documentation related to
the position, mail services and the
public front desk window operations
- Files and retains records in
accordance with the State record
retention schedule
- Ad hoc projects assigned by CSB
management
Knowledge Of:
- English, spelling and grammar
- Computer software and programs,
such as Microsoft Office and Google
Suite
- Standard office procedures
- Cash-handling and deposits
Skills In:
- Interpersonal communication,
including verbal & written
- Time management
- Organization
- Customer service
- Critical thinking
- Attention to detail
Ability To:
- Effectively multi-task- Handle confidential materials and
information
- Troubleshoot common inquiries
THIS POSITION IS OPEN TO CONTRACT TO HIRE AFTER THE COMPLETION OF THE CONTRACT